The Westin Washington, D.C. City Center, Washington DC, Complain

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Rank

51st

Out of 279

The Westin Washington, D.C. City Center	Average Price: $298 Check Rates

Hotel Class:

1400 M Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 25 of 58
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) annoy (14) avoid (6) awful (9) bad (35) big deal (7) broken (9) complain (14) complaint (15) dated (13) depressing (7) difficult (4) dirty (13) disappoint (26) disturbing (4) downside (8) dreadful (4) expensive (38) frustrated (5) hard (12) hassle (5) horrible (14) incorrect (5) irritate (4) issue (24) lack (17) loud (21) mediocre (4) mistake (5) negative (14) noise (43) noisy (23) outdated (5) outrageous (6) overpriced (9) poor (14) pricey (11) problem (42) ridiculous (7) rude (8) slow (15) smell (16) terrible (22) unacceptable (4) uncomfortable (4) unfortunate (10) weird (5) worn (10) worst (14) wrong (16)

Complain

Appears in 14 comments.

The following words were used in comments with Complain:
elevator (2) few (2) hotel (3) not (3) room (6)

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1. Anyways, the nratural thing to do was to call and complain and be asked to move to another room.

"Eh! " Read full review on TripAdvisor 5/23/2012 Vote

2. I can only complain that there was no bathrobe.

"A great stay! " Read full review on TripAdvisor 3/14/2012 Vote

3. A previous reviewer complained of long waits for the elevator.

"Loved the Westin " Read full review on TripAdvisor 10/30/2011 Vote

4. I did not have room cleanliness issues but met a few people in the elevator complaining about entering a room for the first time and the toilet was.

"Fantastic " Read full review on TripAdvisor 9/1/2011 Vote

5. I am not much of a complainer, but a few incidents happened at this hotel which one of them was just unacceptable.

"not a very good experience " Read full review on TripAdvisor 8/2/2011 Vote

6. The next morning it was still there, but after I complained to the reception, the tray was gone.

Read full review on TripAdvisor 6/11/2011 Vote

7. We complained, and were given room 416 with 3 times more floorspace.

Read full review on TripAdvisor 6/11/2011 Vote

8. These people complaining about the room quality must stay at the Four Seasons or a Ritz most often or rarely in hotels in general.

"It's decent for a Westin, but a great location! " Read full review on TripAdvisor 8/20/2010 Vote

9. We complained and were able to get it for $25 per night.

"Lighten Up !!! " Read full review on TripAdvisor 8/16/2010 Vote

10. I do not know what the complains are about with the hotel.

"Perfectly Fine " Read full review on TripAdvisor 6/13/2010 Vote