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Rank
51st
Out of 279

The Westin Washington, D.C. City Center

Average Price: $298  
 
Hotel Class:
1400 M Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 25 of 58
Average review rating: 3.76
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 25 comments. 
The following words were used in comments with Complaint:
bathroom (2)   biggest (2)   complaints (25)   elevator (2)   experience (2)   hotel (2)   metro (2)   need (2)   noise (2)   not (4)   reviews (2)   room (8)   toiletries (2)   view (2)   wifi (2)    
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1. In response to earlier complaints in reviews here, in my experience, towels were always new/good quality/fluffy, and linens were sparkling; all bathroom amenities were replenished without needing request; and other than one stream of emergency vehicle sirens on one early evening, I did not hear ANY street noise nor did I hear noise from my hallway or adjacent rooms (and my hearing is fine).
"great location/service/price " Read full review on TripAdvisor   3/30/2012 Vote      
2. I really struggle to see why this hotel has got the bad reviews it has because of all the complaints people made I didn't see anything that would justify them.
"Loved the Westin " Read full review on TripAdvisor   10/30/2011 Vote      
3. My only complaint was you had to pay for wifi which seems ridiculous in this day and age when even McDonalds has free wifi and there was no pool.
"Very nice hotel " Read full review on TripAdvisor   9/12/2011 Vote      
4. Only complaint was the the concierge seemed more interested in her personal phone call than helping us.
"Very nice " Read full review on TripAdvisor   9/6/2011 Vote      
5. It's a pretty standard Westin experience but I had two complaints: 1) Our room wasn't ready upon arrival despite trying to check in at 3:30pm with check-in time at 3pm.
"Standard Westin " Read full review on TripAdvisor   8/14/2011 Vote      
6. Really, no complaints at all.
"Solid Choice " Read full review on TripAdvisor   4/3/2011 Vote      
7. We landed here via hotwire and have no complaints.
"Solid Choice " Read full review on TripAdvisor   4/3/2011 Vote      
8. My only real complaint is that my room was not cleaned until approximately 5PM of my second day.
"Wonderful Location for Convention Attendees " Read full review on TripAdvisor   9/12/2010 Vote      
9. That was the only real complaint we had about the hotel.
"Wonderful Stay with a few Quirks " Read full review on TripAdvisor   8/10/2010 Vote      
10. Our biggest complaint was one particular elevator.
"Wonderful Stay with a few Quirks " Read full review on TripAdvisor   8/10/2010 Vote      
   
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