Sheraton Fisherman's Wharf Hotel, San Francisco, Unhelpful

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Rank

27th

Out of 493

Sheraton Fisherman's Wharf Hotel	Average Price: $232 Check Rates

Hotel Class:

2500 Mason Street

San Francisco, 94133 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (89) , MyTravelGuide (1338) , Travelocity (9) , TripAdvisor (975) , YahooTravel (41)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 13 comments.

The following words were used in comments with Unhelpful:
concierge (2) extremely (2) hotel (2) management (2) room (2) rude (3) staff (9)

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1. The Staff are scruffy and, with limited exception totally unhelpful.

"How is this a Sheraton hotel? " Read full review on TripAdvisor 4/23/2012 Vote

2. staff even then were extremely unhelpful and the manager was extremely rude when we were asking for a inter joining room he would not accommodate us only after threatening to leave the hotel he then agreed.

"DO NOT STAY HERE " Read full review on TripAdvisor 7/31/2011 Vote

3. While I can understand the Sheraton's policy I felt they could have at least volunteered to help beyond their very unhelpful suggestion call Triple A.

"I expected more....... " Read full review on TripAdvisor 7/28/2011 Vote

4. - Staff was rude and unhelpful.

"Never Again " Read full review on TripAdvisor 1/19/2011 Vote

5. Concierge was grumpy and very unhelpful on 2 occasions and on another occasion while waiting for the tour bus to pick us up, the concierge (french guy) said.

"Not worth it " Read full review on TripAdvisor 8/22/2010 Vote

6. Sure, the rooms were neat and clean, but the decor is positively lurid, the amenities obscenely overpriced, and the staff is rude, unhelpful, and above all incompetent.

"Most Frustrating Hotel Ever! " Read full review on TripAdvisor 3/3/2010 Vote

7. When we complained to staff they were dismissive and unhelpful.

"What a rip off " Read full review on TripAdvisor 2/28/2009 Vote

8. On Friday night, the first lady we dealt with was somewhat unhelpful.

"Nice Stay! " Read full review on TripAdvisor 5/14/2008 Vote

9. The staff was unfriendly and unhelpful.

Read full review on MyTravelGuide 8/1/2007 Vote

10. The staff was unfriendly and unhelpful.

Read full review on MyTravelGuide 8/1/2007 Vote