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Rank
27th
Out of 493

Sheraton Fisherman's Wharf Hotel

Average Price: $232  
 
Hotel Class:
2500 Mason Street
San Francisco, 94133 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (41) , MyTravelGuide (1338) , Travelocity (9) , Expedia (89) , TripAdvisor (975)
SAFE TO BOOK ? (3/5 issues found)
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Problem
Appears in 118 comments. 
The following words were used in comments with Problem:
area (7)   desk (7)   floor (7)   good (10)   helpful (8)   hotel (31)   liked (7)   location (6)   never (11)   night (8)   noise (17)   not (39)   personable (5)   room (47)   service (6)   small (9)   smoke (6)   staff (13)   street (8)   well (5)    
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1. He made a tremendous effort to solve a reservation problem for which I, not the hotel, was responsible and therefore guaranteed me a trouble free and enjoyable stay.
"Customer Service " Read full review on TripAdvisor   5/19/2012 Vote      
2. The problem is if you didn't see the hotel before the update you can't really see any evidence of the spend.
"Great location; thin walls " Read full review on TripAdvisor   5/17/2012 Vote      
3. Oh and I had read reviews before hand that it was noisy, but we did not have that problem AT ALL.
"Great location, clean with great people. " Read full review on TripAdvisor   5/15/2012 Vote      
4. The only one problem i had was the ceiling, you can hear the people above walking and running in rooms above, must have floorboards or something, not a huge problem but have never heard this in other hotels, otherwise very good all round, would stay here again.
"good spot to stay, close to boat tours and hop on hop off bus " Read full review on TripAdvisor   4/18/2012 Vote      
5. We highlighted a problem with the toilet to the staff at reception and they spoke to maintenance immediately and the problem was solved within minutes - excellent service.
"Convenient for the Wharf " Read full review on TripAdvisor   4/5/2012 Vote      
6. There were problems with the elevator and one night only one of the three was running.
"Great Location but some issues " Read full review on TripAdvisor   4/5/2012 Vote      
7. The TV also had reception problems ( unrelated to the rain).
"Had laptop stolen in lobby cafe " Read full review on TripAdvisor   4/1/2012 Vote      
8. In the shower you could hear the person next door if they were noisy but it wasn't much of a problem in the room.
"Gorgeous room, great location " Read full review on TripAdvisor   3/15/2012 Vote      
9. The bed was extremely comfortable, the room was nicely appointed and despite some of the other reviews, we did not have any problems with the temperature in our room.
"Very Enjoyable Stay " Read full review on TripAdvisor   2/28/2012 Vote      
10. After reading some reviews of the hotel and noting comments on problems with noise, I emailed the hotel and asked for a quiet room on a high floor.
"Just what we needed " Read full review on TripAdvisor   2/14/2012 Vote      
   
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