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OpinionWell
Rank
27th
Out of 493

Sheraton Fisherman's Wharf Hotel

Average Price: $232  
 
Hotel Class:
2500 Mason Street
San Francisco, 94133 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (41) , MyTravelGuide (1338) , Travelocity (9) , Expedia (89) , TripAdvisor (975)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 9 comments. 
The following words were used in comments with Frustrated:
great (2)   hotel (3)   location (2)   room (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. And explained our frustration as to a Sheraton 5 rated hotel- this would never have happened.
"Just walk away... The worst customer services we have ever experienced... Given a choice, we pick no star for this one. " Read full review on TripAdvisor   5/2/2012 Vote      
2. It was very frustrating.
"I expected more....... " Read full review on TripAdvisor   7/28/2011 Vote      
3. Because of Henry's efforts and those of the bell desk and hotel car driver, I left San Francisco feeling relieved and happy rather than frustrated and disappointed.
"Unexpectedly great service " Read full review on TripAdvisor   10/22/2010 Vote      
4. The frustrations stem from the bar, lobby area and the internet access.
"Expensive for what it is " Read full review on TripAdvisor   8/28/2010 Vote      
5. Great location, just a block from pier 39 and great transport links into the city but it seems that this is an hotel that just hasn't decided what it wants to be because some of the ideas it's tried to put in place just makes the whole experience frustrating.
"Expensive for what it is " Read full review on TripAdvisor   8/28/2010 Vote      
6. Because our room was located on the ground floor you can hear any movement from the rooms overhead which is frustrating at 5 o'c in the morning when you are trying to sleep.
"Great Location " Read full review on TripAdvisor   4/18/2009 Vote      
7. That was a little frustrating.
"Cute decor. Great location. " Read full review on TripAdvisor   2/1/2009 Vote      
8. Very frustrating.
Read full review on MyTravelGuide   2/7/2007 Vote      
9. I am grateful that management did the proper thing in the end, although at the time it happened it was frustrating, aggravating and inconvenient.
"update on my last review re: Club Level Room " Read full review on TripAdvisor   5/12/2006 Vote      
   
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