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Rank
27th
Out of 493

Sheraton Fisherman's Wharf Hotel

Average Price: $232  
 
Hotel Class:
2500 Mason Street
San Francisco, 94133 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (41) , MyTravelGuide (1338) , Travelocity (9) , Expedia (89) , TripAdvisor (975)
SAFE TO BOOK ? (3/5 issues found)
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Unfortunate
Appears in 51 comments. 
The following words were used in comments with Unfortunate:
area (8)   bathroom (3)   bus (4)   concierge (5)   experience (7)   floor (4)   hotel (16)   liked (4)   modern (4)   night (4)   noisy (4)   not (11)   park (3)   pool (3)   reception (3)   room (20)   sleep (3)   smoker (4)   staff (4)   street (4)    
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1. unfortunately a $60 fee for a ride to the airport will not compensate me for my lost laptop nor will it resolve the security issues at this hotel.
"Had laptop stolen in lobby cafe " Read full review on TripAdvisor   4/1/2012 Vote      
2. unfortunately, we ended up needing to leave a day early.
"Beyond Amazing Customer Service " Read full review on TripAdvisor   3/21/2012 Vote      
3. To balance the great and room for improvement, I have to say that if you are a light sleeper the rooms facing the bus depot yard are an early wake up call as they powered up the buses at 415 AM, all of them, so bring ear plugs; 2nd ROI: designate fire pits for smokers and non smokers, unfortunately with buildings designated non smoking, all smokers tended to congregate at entrances and around the fire pit.
"Lots of Great Points: Some Room for Improvement " Read full review on TripAdvisor   12/17/2011 Vote      
4. unfortunately, there were no sheer curtains in the room, just (very pretty yellow) Roman shades.
"Nice hotel, nice location! " Read full review on TripAdvisor   12/7/2011 Vote      
5. More like a motel than a hotel, but unfortunately still charges top prices.
"Motel branded as Sheraton - Avoid! " Read full review on TripAdvisor   9/30/2011 Vote      
6. So when duty calls in the middle of the night, the only choice is to turn on the lights to both the sink area and toilet area which unfortunately illuminates the entire room.
"Location, location, location " Read full review on TripAdvisor   9/5/2011 Vote      
7. unfortunately we found it very noisy, the bathroom was tiny and we were a bit disappointed that we didn't have WiFi access.
"you get what you pay for " Read full review on TripAdvisor   7/7/2011 Vote      
8. San Francisco was our first stop and unfortunately it was only OK.
"you get what you pay for " Read full review on TripAdvisor   7/7/2011 Vote      
9. unfortunately our first impression was the evening porter standing behind the concierge desk, head down, texting on his phone and completely ignoring us as we struggled with 6 pieces of luggage.
"Poor service " Read full review on TripAdvisor   6/11/2011 Vote      
10. unfortunately, a homeless soul would wonder in occasionally and ask for money (something the hotel is trying to stop but hasn't succeeded in - these people are all over the place - you literally trip over them).
"Great Location and very nice large quiet rooms " Read full review on TripAdvisor   6/1/2011 Vote      
   
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