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Rank
27th
Out of 493

Sheraton Fisherman's Wharf Hotel

Average Price: $232  
 
Hotel Class:
2500 Mason Street
San Francisco, 94133 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (41) , MyTravelGuide (1338) , Travelocity (9) , Expedia (89) , TripAdvisor (975)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 85 comments. 
The following words were used in comments with Rude:
bed (5)   charged (4)   clerk (5)   concierge (9)   desk (19)   extremely (9)   helpful (4)   hotel (13)   lobby (5)   management (7)   nice (3)   not (17)   offers (3)   park (13)   reception (4)   room (17)   service (3)   smoke (3)   staff (42)   unhelpful (3)    
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1. The staff in the dining area didn't clear the used dishes until requested to do so and then in a rude and off-hand way.
"How is this a Sheraton hotel? " Read full review on TripAdvisor   4/23/2012 Vote      
2. He was very rude on both occasions when I bought some after dinner coffee.
"Average hotel " Read full review on TripAdvisor   12/11/2011 Vote      
3. One particular elderly gentleman at the spressi lobby was extremely grumpy and rude.
"Average hotel " Read full review on TripAdvisor   12/11/2011 Vote      
4. It was so nice to be in an atmosphere of happy people that say 'hello' and smiles, rather than rude Connecticut where people cannot muster up a salutation.
"Service ROCKS, Location convenient " Read full review on TripAdvisor   12/1/2011 Vote      
5. I came from Connecticut, and I have to say that there is not one single rude person in all of San Fransisco.
"Service ROCKS, Location convenient " Read full review on TripAdvisor   12/1/2011 Vote      
6. I will not mention their names as it may get them into trouble with the management but if your bell staff and consierge know that your hotel is underperforming (and they agree with you that reception staff are rude and dont care) then there must be something seriously wrong.
"Glorified Motel Not Up To Sheraton Standard. Very Expensive. " Read full review on TripAdvisor   10/26/2011 Vote      
7. We then checked out, again very rude reception staff.
"Glorified Motel Not Up To Sheraton Standard. Very Expensive. " Read full review on TripAdvisor   10/26/2011 Vote      
8. rude and curt telephone staff.
"Glorified Motel Not Up To Sheraton Standard. Very Expensive. " Read full review on TripAdvisor   10/26/2011 Vote      
9. We never got any sleep at all and when we complained to the concierge the woman was very rude to us and recommended that we should wear earplugs.
"Great location but very noisy!! " Read full review on TripAdvisor   10/6/2011 Vote      
10. The Bad: rude service from the quick food service attendant in the lobby.
"Paper Thin Walls Bring Down the Sheraton! " Read full review on TripAdvisor   9/1/2011 Vote      
   
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