InterContinental Mark Hopkins San Francisco, San Francisco, Terrible

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OpinionWell
Rank

294th

Out of 493

InterContinental Mark Hopkins San Francisco	Average Price: $249 Check Rates

Hotel Class:

Number One Nob Hill

San Francisco, 94108 View map

4-Star Hotel Rank: 35 of 37
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (3) annoy (3) avoid (3) bad (12) barely (5) big deal (3) complain (5) complaint (4) damage (3) dated (5) dirty (4) disappoint (21) disturbing (3) downfall (3) downside (5) expensive (23) hard (5) hardly (4) issue (8) lack (3) loud (6) mediocre (5) mistake (3) mold (2) negative (8) noise (27) noisy (10) odor (2) outrageous (5) overcharged (2) overpriced (8) poor (5) pricey (5) problem (15) ridiculous (4) rock (3) rude (7) shame (2) shock (2) slow (10) smell (2) stained (3) terrible (4) tiny (6) uncomfortable (4) unfortunate (7) unhappy (2) worn (4) worst (5) wrong (4)

Terrible

Appears in 14 comments.

The following words were used in comments with Terrible:
brunch (2) customer (2) expense (2) food (2) great (3) hotel (4) liked (2) nice (2) not (6) room (4) service (4) tacky (2) upgraded (2) walking (2)

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1. Service was good throughout the hotel, but unfortunately housekeeping was terrible.

"Great Hotel, but Housekeeping Lacks " Read full review on TripAdvisor 1/13/2011 Vote

2. This is where the terrible customer service began.

"Best Price policy a JOKE " Read full review on TripAdvisor 6/28/2010 Vote

3. Front desk was helpful but not terribly friendly.

"Great location, small room " Read full review on Expedia 9/1/2009 Vote

4. Besides the few 'whew' points for tourists, the place looks like great granny's house and great granny at the Hopkins is terribly tacky.

"TOURISTS, LOCALS, ALL BEWARE! BIG RIP OFF! " Read full review on YahooTravel 10/27/2008 Vote

5. That didn`t seem like terribly great service for a nice hotel.

"Pleasant, but not Amazing " Read full review on TripAdvisor 12/4/2007 Vote

6. Food at brunch was terrible and expensive.

Read full review on MyTravelGuide 8/30/2007 Vote

7. Food at brunch was terrible and expensive.

Read full review on MyTravelGuide 8/30/2007 Vote

8. terrible customer service for such a nice hotel.

Read full review on MyTravelGuide 5/13/2007 Vote

9. Rooms are drab, awful colours and terrible cheap tacky bedspreads and curtains that would not even close properly so the light will come into the room in the mornings and wake you.

"Not up to scratch!! " Read full review on TripAdvisor 3/12/2007 Vote

10. As members of their affinity club we were upgraded each time; however, the first two times the upgrades were not terribly meaningful, since all we got was the same room on a higher floor.

"Unexpected Great Bargain " Read full review on TripAdvisor 4/6/2006 Vote