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Rank
294th
Out of 493

InterContinental Mark Hopkins San Francisco

Average Price: $249  
 
Hotel Class:
Number One Nob Hill
San Francisco, 94108 View map  
4-Star Hotel Rank: 35 of 37
Average review rating: 3.94
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 42 comments. 
The following words were used in comments with Problem:
bed (3)   charged (3)   cost (2)   deal (3)   elevator (2)   experience (2)   extra (3)   hotel (9)   night (3)   noise (2)   not (15)   offers (2)   reviews (2)   room (7)   service (4)   shop (2)   shower (2)   staff (4)   tip (2)   useful (2)    
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1. If they would have called room service I have to believe that problem would be taken care of immediately.
"Would stay nowhere else... " Read full review on TripAdvisor   2/9/2011 Vote      
2. What was amusing was that the hotel's solution to fix this problem was to use cellophane tape.
"Disappointing " Read full review on TripAdvisor   4/27/2010 Vote      
3. Clearly not a hotel, where a traveler can hope to get a problem resolved and not a hotel which honours its commitment.
"They burnt my suit and are refusing to pay " Read full review on TripAdvisor   4/17/2010 Vote      
4. More of a problem if you are unwilling to deal with the steep hill.
"not intercontinental quality! " Read full review on Expedia   1/27/2010 Vote      
5. If you are a light sleeper, this can be a problem.
"Concerning light sleepers " Read full review on Expedia   1/2/2010 Vote      
6. We did have a tiny problem with a squeaky pipe, but not a big deal.
"Highly recommended!!! " Read full review on Travelocity   11/1/2009 Vote      
7. Luckily we were fit enough for that not to be a problem, but that's us, we happen to like walking.
"Not top of the Mark anymore " Read full review on TripAdvisor   10/2/2009 Vote      
8. Now we really don't have a problem tipping for good service, and we are fully aware that service staff in the US rely on tips to make up for low wages; but we found it offensive to suggest a gratuity of that level for a very ordinary buffet - where nothing at all was prepared fresh for us, no-one took an order from us, or brought anything to the table for us and other than a busboy filling our coffee there was no other actual 'service' involved.
"Not top of the Mark anymore " Read full review on TripAdvisor   10/2/2009 Vote      
9. I had read other reviewers here discuss their problems checking in because their booking was done with Priceline but figured since we used Travelocity we wouldn't have that problem.
"Nice hotel but terrible service and thin walls " Read full review on TripAdvisor   4/23/2009 Vote      
10. Mattress pads, bedding were a problem, kept coming off the bed in the middle of the night.
Read full review on MyTravelGuide   11/25/2008 Vote      
   
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