InterContinental Mark Hopkins San Francisco, San Francisco, Poor

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OpinionWell
Rank

294th

Out of 493

InterContinental Mark Hopkins San Francisco	Average Price: $249 Check Rates

Hotel Class:

Number One Nob Hill

San Francisco, 94108 View map

4-Star Hotel Rank: 35 of 37
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (3) annoy (3) avoid (3) bad (12) barely (5) big deal (3) complain (5) complaint (4) damage (3) dated (5) dirty (4) disappoint (21) disturbing (3) downfall (3) downside (5) expensive (23) hard (5) hardly (4) issue (8) lack (3) loud (6) mediocre (5) mistake (3) mold (2) negative (8) noise (27) noisy (10) odor (2) outrageous (5) overcharged (2) overpriced (8) poor (5) pricey (5) problem (15) ridiculous (4) rock (3) rude (7) shame (2) shock (2) slow (10) smell (2) stained (3) terrible (4) tiny (6) uncomfortable (4) unfortunate (7) unhappy (2) worn (4) worst (5) wrong (4)

Poor	Appears in 15 comments.

The following words were used in comments with Poor:
bed (4) drab (2) expense (2) internet (3) quality (4) room (7) service (5) sheets (4) staff (2) view (3)

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1. fully understanding a classic property- but 21' tv's from the 80's for a 4 diamond hotel- REALLY?Internet service is poor.

"Poor choice for business as Internet is quite inconsistant " Read full review on TripAdvisor 2/12/2011 Vote

2. Only one negative: The internet is so poor and expensive, I don't know why they offer it.

"Beautiful Hotel from a Bygone Era " Read full review on TripAdvisor 2/1/2011 Vote

3. Of course this was quite a disappointment and really poor service - how about answering the phone?.

"Unimpressed with everything except the view " Read full review on TripAdvisor 10/25/2010 Vote

4. We stayed in the standard rooms on the 5th floor, poor view and small room, but it was clean and the bed was very comfortable.

"very overpriced, poor customer service, needs upgrade, " Read full review on TripAdvisor 7/5/2010 Vote

5. The sound system in the meeting rooms was really poor.

"Great location! Nice rooms. " Read full review on TripAdvisor 4/26/2009 Vote

6. The Mark Hopkins staff`s poor treatment of guests is inexcusable.

"Stay away - this once classy hotel has gone completely downhill " Read full review on TripAdvisor 4/13/2008 Vote

7. Service- poor in every restaurant and every staff member we spoke with.

"NIce place so-so service " Read full review on TripAdvisor 12/16/2007 Vote

8. poor public space, expensive room service and internet, no turndown service.

Read full review on MyTravelGuide 10/20/2007 Vote

9. We paid for club lounge access for a day, but felt this was wasted as the facilities weren`t very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day.

"Very Nice but dont bank on Ambassador benefits or club lounge " Read full review on TripAdvisor 9/13/2007 Vote

10. poor room location, no view, 2 beds, we received what we paid for (bargain room).

Read full review on MyTravelGuide 8/13/2007 Vote