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2nd
Out of 177

Hotel Palomar Philadelphia - a Kimpton Hotel

Average Price: $275  
 
Hotel Class:
117 South 17th Street
Philadelphia, 19103 View map  
4-Star Hotel Rank: 2 of 18
Average review rating: 4.36
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (12) , Travelocity (2) , TripAdvisor (506)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 11 comments. 
The following words were used in comments with Lack:
bed (2)   hotel (4)   lacking (11)   lobby (2)   night (2)   pictures (2)   responsive (2)   room (2)   staff (2)    
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1. The only thing lacking is a coffe/tea-maker (however might not be normal in a boutiqe hotel) was available early in the morning, complimentary.
"1612 - small but superb " Read full review on TripAdvisor   4/6/2012 Vote      
2. Safety is important, but the lack of interest in ensuring everyone was relatively satisfied in an awful situation (crammed into the lobby for 45 minutes to hear it was a false alarm) is a concern.
"Limber up for that early morning false fire alarm " Read full review on TripAdvisor   3/31/2012 Vote      
3. lacks a pool.
"Classic boutique hotel " Read full review on TripAdvisor   10/25/2011 Vote      
4. Caveat: I had always loved the Kimpton Hotel chain before this incident, however due to their lack of action and responsibility - they should be ashamed of themselves as a brand.
"Warning: I got a serious staph infection here! " Read full review on TripAdvisor   9/27/2011 Vote      
5. Generally I'm pretty easygoing with my ratings if I think hotel staff is at least giving it a decent effort (everyone has a bad day, and anybody can screw something up once in a while), but the lack of effort and/or training with these folks was demonstrable.
"Great Building; So-so Service " Read full review on TripAdvisor   9/12/2011 Vote      
6. Another suggestion is that the hotel lacks a quiet lounge area where you can chill out after a days sight-seeing or working and you don't want to go to your room.
"Top hotel with really nice staff and great location! " Read full review on TripAdvisor   7/5/2011 Vote      
7. It also lacked an armchair.
"Top hotel with really nice staff and great location! " Read full review on TripAdvisor   7/5/2011 Vote      
8. The lack of air conditioning made the room uncomfortably warm, but our stay drasticaly improved because of Kelly's commitment to good service.
"Excellent! " Read full review on TripAdvisor   6/28/2011 Vote      
9. Special thanks for Brad at the Door, Abby at the Concierge (whom cheerfully took responsibility for my lack of preparation on dinner reservations and got 13 of us into an Italian restaurant with two hours notice on a Saturday night), Anna in Square 1862 and the on duty Houseman on Saturday night, who saw us taking pictures in the lobby and asked if he could take them so we could all be in the picture.
"Exceptional All Around! " Read full review on TripAdvisor   5/9/2011 Vote      
10. I ran into the bed frame several times because of the lack of space between the desk and the bed and I have the bruises to prove it.
"Small rooms, poor air conditioning, unprepared for amount of guests " Read full review on TripAdvisor   4/6/2010 Vote      
   
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