Hotel Palomar Philadelphia - a Kimpton Hotel, Philadelphia, Apologetic

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OpinionWell
Rank

2nd

Out of 177

Hotel Palomar Philadelphia - a Kimpton Hotel	Average Price: $275 Check Rates

Hotel Class:

117 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 2 of 18
Average review rating: 4.36

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (12) , Travelocity (2) , TripAdvisor (506)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) a bit small (5) annoy (9) apologetic (3) avoid (7) awful (5) bad (16) barely (3) big deal (3) chipped (3) complain (8) complaint (10) cramped (13) dated (4) delay (4) difficult (8) dirty (2) disappoint (41) disturbing (6) downside (9) expensive (18) forewarned (2) fussy (4) hard (16) hassle (5) horrible (3) issue (18) lack (9) loud (20) mistake (4) negative (17) noise (41) noisy (8) oversold (2) poor (10) pretentious (5) pricey (6) problem (35) ridiculous (7) rude (5) slow (12) smell (10) terrible (9) tiny (8) too small (3) unfortunate (8) weird (3) worst (3) would have liked (4) wrong (9)

Apologetic

Appears in 3 comments.

The following words were used in comments with Apologetic:
desk (2) personable (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was disappointed to find that the sofa in my room had been turned into a bed whilst I was out of the room, this was due to an operational error and was quickly rectified by a friendly, smiling, apologetic house service person.

"Beautiful decor, great location and " Read full review on TripAdvisor 5/14/2012 Vote

2. The single desk clerk apologetically explained that they had inadequate personnel to keep it filled during the busy dinner hour.

"I highly recommend this hotel & plan to return. " Read full review on TripAdvisor 9/12/2011 Vote

3. While the front desk person I called to complain to the next morning was apologetic and asked me how she could make it up to me (I asked for a 2PM late checkout which she agreed to), I was dissapointed that the manager never called me with an explanation as to why this happened as she had told me he would.

"Cool and boutique-y but not pretentious and offputting. Just make sure to bring your own alarm clock! " Read full review on TripAdvisor 5/4/2011 Vote