Hotel Palomar Philadelphia - a Kimpton Hotel, Philadelphia, Complaint

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Rank

2nd

Out of 177

Hotel Palomar Philadelphia - a Kimpton Hotel	Average Price: $275 Check Rates

Hotel Class:

117 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 2 of 18
Average review rating: 4.36

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (12) , Travelocity (2) , TripAdvisor (506)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (5) a bit small (5) annoy (9) apologetic (3) avoid (7) awful (5) bad (16) barely (3) big deal (3) chipped (3) complain (8) complaint (10) cramped (13) dated (4) delay (4) difficult (8) dirty (2) disappoint (41) disturbing (6) downside (9) expensive (18) forewarned (2) fussy (4) hard (16) hassle (5) horrible (3) issue (18) lack (9) loud (20) mistake (4) negative (17) noise (41) noisy (8) oversold (2) poor (10) pretentious (5) pricey (6) problem (35) ridiculous (7) rude (5) slow (12) smell (10) terrible (9) tiny (8) too small (3) unfortunate (8) weird (3) worst (3) would have liked (4) wrong (9)

Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
awful (2) complaints (16) dog (2) floor (2) hotel (8) liked (3) nice (2) night (3) not (4) pillow (2) room (5) service (2) small (3) valet (2) view (4)

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1. Our only complaint with the hotel was the bed was not as soft as we would like & although we asked for a foam pillow, they all seemed like feather pillows.

"Awesome bathroom! " Read full review on TripAdvisor 4/10/2012 Vote

2. This is definitely not a complaint.

"Great night in Philly " Read full review on TripAdvisor 2/24/2012 Vote

3. The Hotel Palomar was not disappointing - although I prefer the Helix and Topaz (both in DC) from Kimpton over this hotel, as this one was a little less fun - I have no complaints about the service, cleanliness, room, etc.

"Love the Kimpton Hotels " Read full review on TripAdvisor 12/28/2011 Vote

4. )Two (very small) complaints : the soundproofing is not perfect (we could hear a dog barking on our last morning) and the valet parking is very expensive ($40 a night).

"Perfect! " Read full review on TripAdvisor 11/30/2011 Vote

5. Very nice hotel overall---only one complaint: the shower head---very low flow of water, very little pressure---it was hard getting the shampoo out.

"Well located!!! " Read full review on TripAdvisor 10/25/2011 Vote

6. We travel a lot and have never actually made a complaint at a hotel before.

"Great Service, Great Hotel. " Read full review on TripAdvisor 10/16/2011 Vote

7. In the interest of writing a helpful review, I'm going to lead with a complaint that will then lead to a compliment.

"Great Service, Great Hotel. " Read full review on TripAdvisor 10/16/2011 Vote

8. It probably seems like a lot of complaints for a four-star rating, but I would stay at the hotel again, I just would book a larger room (through the website) on a different floor.

"Beautiful hotel, a few issues " Read full review on TripAdvisor 9/15/2011 Vote

9. They ended up giving us an upgrade to a higher floor/room w/ view, so no complaints.

"High Marks " Read full review on TripAdvisor 9/12/2011 Vote

10. If it had been just my husband and I, we probably wouldn't have had any complaints.

"Nice property and staff...a few drawbacks " Read full review on TripAdvisor 9/3/2011 Vote