Westin Michigan Ave Hotel Chicago, Chicago, Problem

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Rank

69th

Out of 415

Westin Michigan Ave Hotel Chicago	Average Price: $313 Check Rates

Hotel Class:

909 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 30 of 39
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (48) , MyTravelGuide (1241) , Travelocity (8) , TripAdvisor (584) , YahooTravel (45)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (10) apologetic (5) awful (7) bad (27) big deal (7) broken (8) bugs (5) chipped (5) complain (24) complaint (18) dated (8) dingy (6) dirty (17) disappoint (52) downside (5) expensive (28) frustrated (8) hard (18) hassle (5) horrible (4) incorrect (4) issue (54) lack (12) loud (22) mold (5) negative (12) nightmare (6) noise (44) noisy (35) outdated (4) outrageous (6) overpriced (6) peeling (11) poor (23) pretty small (4) pricey (8) problem (45) ridiculous (12) rude (21) sadly (4) shock (8) slow (15) smell (18) stained (6) terrible (14) tiny (15) unfortunate (10) worn (6) worst (13) wrong (15)

Problem

Appears in 89 comments.

The following words were used in comments with Problem:
car (4) cares (4) change (4) desk (9) hotel (22) informative (4) liked (4) lobby (3) location (3) management (6) nice (6) night (6) noise (5) not (18) offers (7) personable (5) room (41) service (4) small (3) walking (5)

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1. The only problem is yes it can get a little noisy and we were on the 8th floor.

"Always have fun in the City " Read full review on TripAdvisor 5/23/2012 Vote

2. He was show to help me print out concert tickets after I had problems in the business center.

"Very Nice. Awesome Beds " Read full review on TripAdvisor 4/1/2012 Vote

3. A problem with our air conditioning was fixed immediately.

"Location, location, location... " Read full review on TripAdvisor 3/19/2012 Vote

4. I could hear someone stomping around in the next room; noise has been a problem every single time I have stayed in this hotel.

"Rough Around the Edges " Read full review on TripAdvisor 2/11/2012 Vote

5. ) However, the manager was very apologetic and did his best to make good on the problems.

"Great location, Nice Hotel, Good Price " Read full review on TripAdvisor 1/2/2012 Vote

6. We checked out 15 minutes late and that was not a problem.

"Hmm...I liked this! " Read full review on TripAdvisor 10/31/2011 Vote

7. Only problem was that when we got into our new room, our bags were missing.

"Not the Westin service or quality we're used to " Read full review on TripAdvisor 9/6/2011 Vote

8. An engineer showed up promptly and fixed the problems.

"Great location! " Read full review on TripAdvisor 7/19/2011 Vote

9. I told the front desk, and, to their credit, the problem was resolved by Wed.

"Very Average " Read full review on TripAdvisor 6/19/2011 Vote

10. My minor problems were getting the wifi to work, no newspaper unless you were willing to be down in the lobby by 7:30, and the temperatures of the meeting rooms which were either stiffling or so cold I had to run back to my room to get a jacket.

"Nice Stay at the Westin " Read full review on TripAdvisor 10/1/2010 Vote