Westin Michigan Ave Hotel Chicago, Chicago, Poor

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Rank

69th

Out of 415

Westin Michigan Ave Hotel Chicago	Average Price: $313 Check Rates

Hotel Class:

909 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 30 of 39
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (48) , MyTravelGuide (1241) , Travelocity (8) , TripAdvisor (584) , YahooTravel (45)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (10) apologetic (5) awful (7) bad (27) big deal (7) broken (8) bugs (5) chipped (5) complain (24) complaint (18) dated (8) dingy (6) dirty (17) disappoint (52) downside (5) expensive (28) frustrated (8) hard (18) hassle (5) horrible (4) incorrect (4) issue (54) lack (12) loud (22) mold (5) negative (12) nightmare (6) noise (44) noisy (35) outdated (4) outrageous (6) overpriced (6) peeling (11) poor (23) pretty small (4) pricey (8) problem (45) ridiculous (12) rude (21) sadly (4) shock (8) slow (15) smell (18) stained (6) terrible (14) tiny (15) unfortunate (10) worn (6) worst (13) wrong (15)

Poor	Appears in 54 comments.

The following words were used in comments with Poor:
bed (7) clean (4) comfortable (5) floor (3) great (3) hotel (8) internet (4) lighting (4) lobby (6) night (3) not (6) quality (6) room (24) service (12) shower (3) small (6) staff (3) ventilation (6) view (5) water (6)

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1. com and was initially disappointed as I only saved about 20 bucks a night from booking directly and began reading the negative reviews on here about the dated decor and poor service.

"A lot of hotel for the price. " Read full review on TripAdvisor 4/8/2012 Vote

2. THe view from our north facing room was very poor.

"Great location but needs updating " Read full review on TripAdvisor 4/2/2012 Vote

3. Once you walk-in to your room, you are welcomed by outdated furniture with poor linens.

"Westin, I think not! " Read full review on TripAdvisor 3/8/2012 Vote

4. Shower plumbing was noisy and water pressure was poor.

"No Luxury Starwood Choices in Downtown Chicago! " Read full review on TripAdvisor 11/26/2011 Vote

5. The pub restaurant downstairs doesn't serve the typical health-focused Westin menu, and the quality of room service food was poor (e.

"Great location but tired inside. " Read full review on TripAdvisor 11/21/2011 Vote

6. poor service.

"very expensive and in need of repair " Read full review on TripAdvisor 11/15/2011 Vote

7. I'm not sure which was worse -- the poor service by maids, bellmen, and doormen or the internet connection which was powered by hamsters on exercise wheels and was so slow as to be completely useless.

"Disappointed " Read full review on TripAdvisor 10/24/2011 Vote

8. Two shower heads, exactly the same, not sure why they were both there as using just one with the poor water pressure was not enough to remove all the soap.

"Poor " Read full review on TripAdvisor 10/14/2011 Vote

9. Water pressure in room was very poor.

"Poor " Read full review on TripAdvisor 10/14/2011 Vote

10. It was the poor service that really put a damper on our trip.

"Not the Westin service or quality we're used to " Read full review on TripAdvisor 9/6/2011 Vote