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Rank
69th
Out of 415

Westin Michigan Ave Hotel Chicago

Average Price: $313  
 
Hotel Class:
909 North Michigan Avenue
Chicago, 60611 View map  
4-Star Hotel Rank: 30 of 39
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (48) , MyTravelGuide (1241) , Travelocity (8) , TripAdvisor (584) , YahooTravel (45)
SAFE TO BOOK ? (1/5 issues found)
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Complain
Appears in 41 comments. 
The following words were used in comments with Complain:
$ (2)   desk (6)   friendly (2)   guest (2)   hallway (2)   hotel (6)   never (5)   not (7)   price (2)   problem (2)   responsive (2)   reviews (2)   room (13)   rude (2)   secure (2)   service (3)   size (2)   staff (5)   temperature (2)   wall (2)    
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1. Worse were the thin walls- our neighbors had quite a conversation about this season's Dancing with the Stars at 3 am- and it's hard to complain- they weren't shouting, just having a normal conversation.
"Modern touches-but pretty average " Read full review on TripAdvisor   3/28/2012 Vote      
2. Can't really complain about the price.
"Dangerously Close to Shopping Mecca " Read full review on TripAdvisor   1/11/2012 Vote      
3. I called to complain and they adjusted it for me but it should have never been there in the first place.
"Great location...not much else " Read full review on TripAdvisor   11/20/2011 Vote      
4. ($100 for a saturday night - can't really complain.
"Ok, but nothing special " Read full review on TripAdvisor   10/31/2011 Vote      
5. The security officer told our neighbors that we were the ones who complained.
"Terrible customer service - never again will I go back " Read full review on TripAdvisor   8/14/2011 Vote      
6. Smaller than I'm used to at Westin properties, but clearly this is an older hotel in the heart of Chicago, so we wouldn't complain further.
"Comfortable bed but very busy hotel " Read full review on TripAdvisor   8/10/2011 Vote      
7. My husband did complain to the front desk, and they assured him the people next door to him were checking out, so it turned out alright by the time I joined him for the weekend.
"Paper thin walls! " Read full review on TripAdvisor   7/28/2011 Vote      
8. I rang room service to complain and they came up in minutes, they sadly didnt have another view room free to move us to.
"Better second time round !!!! " Read full review on TripAdvisor   7/13/2011 Vote      
9. I complained to the doorman about the lack of service, the doorman laughed and said to me that the bellman who watched us carry our luggage and hail our taxi and open our own doors didn't do bags.
"Great location poor service " Read full review on TripAdvisor   6/6/2011 Vote      
10. I almost complained to the management, but who has time for that? The workout room's water dispenser was a leaking mess, but he wasn't interested in hearing about that either.
"Great hotel - bad visit " Read full review on TripAdvisor   12/2/2010 Vote      
   
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