Renaissance Chicago, Chicago, Unfriendly

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Rank

52nd

Out of 415

Renaissance Chicago	Average Price: $325 Check Rates

Hotel Class:

1 West Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 24 of 39
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit pricey (3) annoy (7) avoid (10) awful (2) bad (14) barely (3) bit dated (3) broken (4) complain (9) complaint (10) damage (2) difficult (7) dirty (5) disappoint (18) disturbing (3) downside (3) expensive (17) flaws (3) hard (10) hassle (3) inadequate (3) inconvenient (5) issue (15) lack (8) loud (11) negative (12) noise (29) noisy (10) outdated (2) outrageous (4) overpriced (2) poor (4) poorly (3) pricey (12) problem (26) ridiculous (3) rock (4) sadly (3) sick (2) slow (6) smell (12) terrible (3) tiny (5) uncomfortable (3) unfortunate (13) unfriendly (5) weird (2) worn (2) worst (6) wrong (7)

Unfriendly

Appears in 7 comments.

The following words were used in comments with Unfriendly:
broken (2) clerk (2) concierge (2) dirty (3) friendly (2) not (2) rating (2) staff (5) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check-in OK - I would rate the clerk as 'neutral' - neither friendly nor unfriendly.

"Quite disappointed. Will not stay here again. " Read full review on TripAdvisor 9/6/2010 Vote

2. The concierge was not only unfriendly but unhelpful.

"Quite disappointed. Will not stay here again. " Read full review on TripAdvisor 9/6/2010 Vote

3. Check-in OK - I would rate the clerk as 'neutral' - neither friendly nor unfriendly.

"Quite disappointed. Will not stay here again. " Read full review on TripAdvisor 9/6/2010 Vote

4. The concierge was not only unfriendly but unhelpful.

"Quite disappointed. Will not stay here again. " Read full review on TripAdvisor 9/6/2010 Vote

5. (Beware of unfriendly Avis rental car staff at this downtown Chicago location).

"Great location - close to everything downtown " Read full review on TripAdvisor 11/5/2007 Vote

6. Dirty room, broken phone, broken remote, dirty robes, dirty coffee pot, unfriendly staff.

Read full review on MyTravelGuide 1/6/2006 Vote

7. front desk staff was unfriendly and customer service staff was rude, poor communication among staff and guests.

Read full review on MyTravelGuide 7/7/2005 Vote