Renaissance Chicago, Chicago, Broken

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Rank

52nd

Out of 415

Renaissance Chicago	Average Price: $325 Check Rates

Hotel Class:

1 West Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 24 of 39
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) annoy (7) avoid (10) awful (2) bad (14) barely (3) bit dated (3) broken (4) complain (9) complaint (10) damage (2) difficult (7) dirty (5) disappoint (18) disturbing (3) downside (3) expensive (17) flaws (3) hard (10) hassle (3) inadequate (3) inconvenient (5) issue (15) lack (8) loud (11) negative (12) noise (29) noisy (10) outdated (2) outrageous (4) overpriced (2) poor (4) poorly (3) pricey (12) problem (26) ridiculous (3) rock (4) sadly (3) sick (2) slow (6) smell (12) terrible (3) tiny (5) uncomfortable (3) unfortunate (13) unfriendly (5) weird (2) worn (2) worst (6) wrong (7)

Broken

Appears in 17 comments.

The following words were used in comments with Broken:
basic (2) bathroom (2) coffee (3) desk (2) dirty (3) disappoint (2) extra (3) highlights (2) not (6) problem (2) room (7) shower (4) staff (4) toilets (5)

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1. All 3 lampshades were broken, loose, and wobbly.

"Executive suite was tired, a bit dirty, and overpriced " Read full review on TripAdvisor 10/20/2010 Vote

2. The lady at concierge sounded like a broken record when she recommended places though.

"OK, but with as many hotels Chicago has to offer, I'd choose to stay elsewhere next time. " Read full review on TripAdvisor 5/13/2010 Vote

3. Our ironing board was broken as well, and because we didn't want to get charged for it, we told the front desk.

"OK, but with as many hotels Chicago has to offer, I'd choose to stay elsewhere next time. " Read full review on TripAdvisor 5/13/2010 Vote

4. It did not say this anywhere so I thought the handle was broken and actually called maintenance - I was embarassed when they told me I simply had to pull the handle first.

"Very nice! " Read full review on TripAdvisor 6/13/2008 Vote

5. As noted above, disappointing to have a broken toilet and that the staff didn't respond to request for extra coffee for the room.

Read full review on MyTravelGuide 5/16/2007 Vote

6. Our toilet was broken.

Read full review on MyTravelGuide 5/16/2007 Vote

7. As noted above, disappointing to have a broken toilet and that the staff didn't respond to request for extra coffee for the room.

Read full review on MyTravelGuide 5/16/2007 Vote

8. When inspecting the bathroom, the shower knob was rusted and broken (but still functional).

Read full review on MyTravelGuide 6/28/2006 Vote

9. But this is really no excuse to not fix a broken shower knob and not do a basic task as a turn down (which they highlighted they did in the room).

Read full review on MyTravelGuide 6/28/2006 Vote

10. When inspecting the bathroom, the shower knob was rusted and broken (but still functional).

Read full review on MyTravelGuide 6/28/2006 Vote