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OpinionWell
Rank
52nd
Out of 415

Renaissance Chicago

Average Price: $325  
 
Hotel Class:
1 West Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 24 of 39
Average review rating: 4.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 11 comments. 
The following words were used in comments with Dirty:
arrival (3)   bags (2)   broken (2)   checkout (2)   clean (2)   dishes (2)   great (2)   laundry (2)   lobby (2)   not (4)   room (8)   service (2)   smell (2)    
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1. Another commonly dirty spot -- the hairdryer.
"Beautiful, convenient, and clean!!! " Read full review on TripAdvisor   2/20/2012 Vote      
2. dirty carpet in the elevator lobby.
"Plain, uninspired business hotel. " Read full review on TripAdvisor   8/18/2011 Vote      
3. We enjoyed the lovely view of dirty dishes for most of our stay since they were not removed until around 12n the following day.
"Attitude is everything. Front desk customer service ruined stay. " Read full review on TripAdvisor   2/7/2011 Vote      
4. As I was entering the room I noticed dirty dishes outside of the room.
"Attitude is everything. Front desk customer service ruined stay. " Read full review on TripAdvisor   2/7/2011 Vote      
5. Pros: Good location (not great), service calls/questions were immediately addressed, free hot drinks in the lobby on a daily basis, nice pool, very close to the eL trainsCons: Room was not ready when we arrived (arrived right at check-in time) and we had to wait 45 minutes at the hotel's bar, room was not clean as we found dirty socks, etc.
"This hotel is very good but falls short of great. " Read full review on TripAdvisor   1/22/2011 Vote      
6. Maid service wasn't great - room a bit dirty on arrival.
Read full review on MyTravelGuide   5/11/2006 Vote      
7. dirty room, broken phone, broken remote, dirty robes, dirty coffee pot, unfriendly staff.
Read full review on MyTravelGuide   1/6/2006 Vote      
8. When we left a whole bag of dirty laundry in our room upon checkout, the loss prevention department made the necessary arrangements to have it shipped to us ASAP.
Read full review on MyTravelGuide   7/6/2005 Vote      
9. When we left a whole bag of dirty laundry in our room upon checkout, the loss prevention department made the necessary arrangements to have it shipped to us ASAP.
Read full review on MyTravelGuide   7/6/2005 Vote      
10. Also, the 'clean' towels and sheets smelled very, very dirty.
"Smelly hotel " Read full review on TripAdvisor   6/3/2004 Vote      
   
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