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Rank
52nd
Out of 415

Renaissance Chicago

Average Price: $325  
 
Hotel Class:
1 West Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 24 of 39
Average review rating: 4.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 17 comments. 
The following words were used in comments with Lack:
breakfast (3)   complimentary (3)   convenient (5)   desk (3)   downtown (4)   hotel (7)   lacking (17)   lake (4)   location (4)   lounge (4)   not (2)   outdated (2)   park (4)   room (8)   service (7)   shower (3)   staff (4)   view (3)   walking (2)   wear (2)    
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1. Each time they seemed to lack any personalization in their service, unlike the other staff that you encounter.
"Always a good choice. " Read full review on TripAdvisor   9/12/2011 Vote      
2. It lacks the excitement of having arrived at a really 'cool' place.
"It was OK " Read full review on TripAdvisor   7/28/2011 Vote      
3. The biggest issue we had was the lack of hot water in the bathroom.
"Nice hotel, good location " Read full review on TripAdvisor   7/24/2011 Vote      
4. Shampoo and conditioners were scarce and the 'ambiance' was lacking overall.
"Did not like the forced upgrade room scam " Read full review on TripAdvisor   7/12/2011 Vote      
5. It is a centrally located hotel, within the Theater district, but it lacks character and it feels a little outdated.
"Unimpressed, but excellent location. " Read full review on TripAdvisor   9/12/2010 Vote      
6. It is a centrally located hotel, within the Theater district, but it lacks character and it feels a little outdated.
"Unimpressed, but excellent location. " Read full review on TripAdvisor   9/12/2010 Vote      
7. It finally reached 4:45pm and I called the front desk and asked to speak to a manager because I was so displeased with the arrangements (or lack there of).
"Terrible service - Overpriced " Read full review on TripAdvisor   6/20/2010 Vote      
8. lack of attention to detail in the room noisy frig, globes missing, shower control misleading.
"Classic Quality Business American Hotel in stunning location. " Read full review on TripAdvisor   5/29/2010 Vote      
9. In closing, I would not hesitate to stay at the Renaissance again if a river view room was available, because the staff is also so wonderful, but given the lack of storage space and annoying shower, you really have to consider places like the Sofitel where your room will have not only more conveniences but also many little luxuries and trouble-free showering.
"Fantastic Service and River View, but a few negatives " Read full review on TripAdvisor   10/26/2009 Vote      
10. My wife and I there celebrating her birthday and just happen to be wearing casual clothing, which was our down fall for the lack of service.
Read full review on MyTravelGuide   7/26/2007 Vote      
   
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