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Rank
52nd
Out of 415

Renaissance Chicago

Average Price: $325  
 
Hotel Class:
1 West Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 24 of 39
Average review rating: 4.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Disappoint
Appears in 42 comments. 
The following words were used in comments with Disappoint:
charged (4)   concierge (3)   extra (3)   free (3)   friendly (3)   hotel (9)   internet (7)   never (4)   not (8)   offers (3)   pool (2)   reeked (2)   room (9)   service (4)   smoke (2)   staff (3)   telephone (2)   toilets (2)   useful (2)   wireless (2)    
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1. What disappointed us the most is that the internet speed is not only a paid servie (USD14.
"The internet is very slow " Read full review on TripAdvisor   4/1/2012 Vote      
2. Have to say I was disappointed in the front desk service - took three visits over three days to correct what should have been an easy billing issue.
"Fantastic View " Read full review on TripAdvisor   1/12/2012 Vote      
3. disappointed in 'Chicago River View'.
"Very Pricey " Read full review on TripAdvisor   12/14/2011 Vote      
4. I've been going to this customer friendly hotel for years and was very disappointed by my last stay.
"Inconsistent quality " Read full review on TripAdvisor   12/1/2011 Vote      
5. It was disappointing that the hotel no longer delivers a daily USA Today.
"Great location but missing some of extras from previous years " Read full review on TripAdvisor   11/3/2011 Vote      
6. You know that feeling when you first enter a hotel room that you paid a lot of money for, and you hold your breath for a moment hoping you are not disappointed? When we entered the room and looked around, my wife was quiet.
"Executive suite was tired, a bit dirty, and overpriced " Read full review on TripAdvisor   10/20/2010 Vote      
7. So when I do I hope to get what I pay for, or else I am quite disappointed and frustrated.
"Executive suite was tired, a bit dirty, and overpriced " Read full review on TripAdvisor   10/20/2010 Vote      
8. I was completely disappointed and would never recommend this hotel to anyone in the future because not only did we have a very poor experience, but the staff (manager included) was completely apathetic to our needs and inconvenience.
"Terrible service - Overpriced " Read full review on TripAdvisor   6/20/2010 Vote      
9. You won't be disappointed.
"The Best Location & Service in Chicago!!! " Read full review on TripAdvisor   4/17/2010 Vote      
10. Concierge breakfast was a bit disappointing for this level of Marriott hotel.
"Great Location; Excellent Hotel " Read full review on TripAdvisor   1/21/2010 Vote      
   
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