Hotel Beacon, New York City, Complain

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Rank

4th

Out of 676

Hotel Beacon	Average Price: $273 Check Rates

Hotel Class:

2130 Broadway at 75th Street

New York City, 10023 View map

3-Star Hotel Rank: 2 of 154
Average review rating: 4.23

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , TripAdvisor (944) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (4) annoy (8) avoid (5) bad (17) bed bugs (5) bit dated (5) complain (9) complaint (13) cramped (9) dated (8) difficult (9) disappoint (35) disgust (5) disturbing (8) downside (23) expensive (45) hard (20) hassle (5) hectic (5) horrible (4) inconvenient (4) issue (23) lack (7) loud (5) mad (4) mistake (3) negative (19) noise (54) noisy (23) overpriced (3) poor (11) poorly (5) pretty small (4) pricey (7) problem (59) rock (6) rude (13) sad (5) shabby (4) sick (5) slow (19) smell (12) terrible (4) tiny (25) too small (5) uncomfortable (6) unfortunate (10) worn (8) worst (7) wrong (8)

Complain

Appears in 12 comments.

The following words were used in comments with Complain:
bed (2) floor (2) friendly (3) hotel (2) not (6) room (3) slept (2) sofa (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The sofa bed was not as good as described in some reviews, my teenage kids complained about it a fair bit.

"Nice hotel in superb location! " Read full review on TripAdvisor 4/16/2012 Vote

2. Met the owner of the dogs in the lift one day, she was extremely obnoxious and rude and wouldn't have liked to complain to her.

"Great find in superb location " Read full review on TripAdvisor 3/19/2012 Vote

3. Our friends on another floor with two small children, one asthmatic complained and had their room upgraded to the ninth floor.

"A great stay until check out " Read full review on TripAdvisor 1/14/2012 Vote

4. Our friends who slept on the sofa bed found it rather uncomfortable, but reasoned that if we moved rooms it would be the same so we didn't complain.

"Everything we needed " Read full review on TripAdvisor 11/20/2011 Vote

5. Nothing to complain about.

"Affordable accomodation on the upper west side " Read full review on TripAdvisor 12/7/2010 Vote

6. ' I then complained to him about his attitude but he went back to what he was doing and ignored me.

"Nice hotel very bad first impression from the assistant manager " Read full review on TripAdvisor 7/4/2010 Vote

7. Room not ready and when I complained, the assistant manager intervened and said 'sometimes you have to show some patience.

"Nice hotel very bad first impression from the assistant manager " Read full review on TripAdvisor 7/4/2010 Vote

8. I paid more than I would for pleasure travel, but again given that it was my only choice I am not complaining.

"My new favorite place to stay in NYC. " Read full review on TripAdvisor 7/2/2010 Vote

9. My only complain is that 2 years ago, the hotel was rated a 1 1/2 star hotel.

"Love it, but rates have hugely increased! " Read full review on TripAdvisor 1/18/2009 Vote

10. I slept fine so I guess I shouldn't complain but it was definitely NOT lavishly appointed.

"Everything was good but the bed.... " Read full review on YahooTravel 4/4/2006 Vote