Embassy Suites Hotel New York City, New York City, Rude

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Rank

37th

Out of 676

Embassy Suites Hotel New York City	Average Price: $386 Check Rates

Hotel Class:

102 North End Avenue

New York City, 10281 View map

4-Star Hotel Rank: 17 of 106
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (41) , MyTravelGuide (303) , Travelocity (32) , TripAdvisor (894) , YahooTravel (44)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (5) annoy (10) avoid (14) awful (7) bad (57) barely (3) bed bugs (8) chipped (15) complain (22) complaint (17) dated (4) difficult (17) dirty (10) disappoint (35) downside (16) expensive (35) exterminator (4) frustrated (4) hard (27) hardly (4) hassle (9) horrible (7) inconvenient (10) issue (30) lack (12) lazy (3) loud (9) mistake (6) mold (6) negative (26) noise (79) noisy (21) outdated (4) poor (20) pricey (5) problem (80) ridiculous (6) rock (4) rude (6) shock (4) slow (10) smell (13) tacky (6) tiny (4) uncomfortable (6) unfortunate (26) unsafe (3) worst (4) would have liked (4) wrong (16)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
clerk (2) concierge (5) desk (3) not (3) offers (2) park (2) personable (2) staff (3) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The check-in clerk could not have been more rude.

"nice views, horrible service " Read full review on TripAdvisor 8/9/2010 Vote

2. There were few things that they need to improve on is that the concierge person that was there during the day was not the nicest person at times very rude.

"roomy for families with kids and teens " Read full review on TripAdvisor 7/8/2010 Vote

3. The desk clerks were polite but the concierge was rude and not helpful.

"There are better options " Read full review on TripAdvisor 7/5/2010 Vote

4. And, the concierge was very rude.

"Good size rooms, but not up to Embassy standards " Read full review on TripAdvisor 9/14/2009 Vote

5. rude.

"Great Hotel " Read full review on TripAdvisor 8/18/2009 Vote

6. When I mentioned this to tall bald concierge he was arrogant and rude.

Read full review on MyTravelGuide 7/17/2008 Vote

7. One concierge was extraordinarily rude and unhelpful.

Read full review on MyTravelGuide 7/17/2008 Vote

8. I was greeted with breathtaking rudeness by the front desk staff (short, obnoxious bloke with strange hair) and subjected to a 30 minute check-in during which zero useful information was offered.

"Expensive yet strangely downmarket " Read full review on TripAdvisor 11/9/2007 Vote

9. As a first timer to New York i found the people rude and unhelpful.

"A very nice hotel " Read full review on TripAdvisor 4/15/2007 Vote

10. i found the staff to be rude and indifferent with no apology offered for the inconvenience.

"VERY DISAPPOINTING...completely UNDERWHELMED " Read full review on TripAdvisor 2/18/2007 Vote