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Rank
37th
Out of 676

Embassy Suites Hotel New York City

Average Price: $386  
 
Hotel Class:
102 North End Avenue
New York City, 10281 View map  
4-Star Hotel Rank: 17 of 106
Average review rating: 4.43
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (41) , MyTravelGuide (303) , Travelocity (32) , TripAdvisor (894) , YahooTravel (44)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 31 comments. 
The following words were used in comments with Complain:
bill (2)   breakfast (5)   few (3)   free (3)   hotel (4)   location (2)   management (5)   much (2)   never (2)   night (4)   noise (2)   normal (3)   not (7)   old (2)   order (2)   park (2)   room (5)   suite (3)   trip (2)   useful (2)    
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1. I complained to the receptionist and nothing happened.
"disappointed. Don't get the river view room " Read full review on TripAdvisor   5/20/2012 Vote      
2. We had so many complains when we checked out that the guy decided to take the breakfast out of the bill to keep us reasonably happy while in reality it was just a steal.
"long way to go in terms of client service ... " Read full review on TripAdvisor   5/7/2012 Vote      
3. The review below about the overcrowded buffet is accurate--it was hard to get a table and the lines were long and crowds were large--but it is hard to complain about a good free breakfast buffet in NY.
"Good hotel limping a bit to the finish line " Read full review on TripAdvisor   12/30/2010 Vote      
4. The shower was a bit smaller than I would have liked but it was clean so I can't complain.
"beautiful! " Read full review on TripAdvisor   11/27/2010 Vote      
5. HERE IS WHAT'S FUNNY: They said to me: How come you didn't complain ? We received no complain, they said.
"Most Disappointing Hotel in my entire Travel Experience Ever !!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
6. SHOULD I HAVE TALKED THEIR EARS OFF AND BE ENRAGED ???? My long conversation with the manager on the last night obviously was not considered a complain either.
"Most Disappointing Hotel in my entire Travel Experience Ever !!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
7. HOW SHOULD WE COMPLAIN TO EMBASSY SUITES ???? What kind of people work at this place ? .
"Most Disappointing Hotel in my entire Travel Experience Ever !!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
8. I didn't SHOUT at them when we discovered what they ended up giving us, but I did complain at check in.
"Most Disappointing Hotel in my entire Travel Experience Ever !!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
9. I didn't want to complain after check in, because I don't want to ruin my mother's vacation.
"Most Disappointing Hotel in my entire Travel Experience Ever !!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
10. My complain was: why only the last day ?? we were there and paid for 4 days.
"Most Disappointing Hotel in my entire Travel Experience Ever !!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
   
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