Affinia Gardens, New York City, Complain

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Rank

115th

Out of 676

Affinia Gardens	Average Price: $423 Check Rates

Hotel Class:

215 East 64th Street

New York City, 10021 View map

3-Star Hotel Rank: 37 of 154
Average review rating: 4.51

OpinionWell Value Index: 3

Traveler reviews analyzed: Travelocity (7) , YahooTravel (5) , Expedia (35) , TripAdvisor (472)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 11 comments.

The following words were used in comments with Complain:
desk (2) dishes (2) disturbing (2) enjoy (2) guest (2) never (2) not (7) reviews (2) room (3) staff (4) suite (4) welcoming (2)

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1. I saw some other reviews complaining about the extra wi-fi fee.

"Great location, service, and more " Read full review on TripAdvisor 10/11/2011 Vote

2. I was not disturbed by staff as one reviewer complained, but I did use my 'do not disturb' signage and never had a problem.

"A truly pleasant stay " Read full review on TripAdvisor 6/11/2011 Vote

3. I cannot complain about the dish washer, since my suite did not have one, but I did not expect housekeeping to do my dishes.

"A truly pleasant stay " Read full review on TripAdvisor 6/11/2011 Vote

4. I slept very well but the others did complain a bit about the traffic and general outside noise.

"Fantastic " Read full review on TripAdvisor 12/4/2010 Vote

5. I think the staff was overpowered by the number of guests because the front desk was always full of people and when we tried to complain for something or ask for some services regarding tourism the staff was never helpful or attentive.

"Big rooms...Bad Customer Service... " Read full review on TripAdvisor 10/21/2010 Vote

6. The rooms are quite big and for that I can't complain, we were 5 in one suite and 4 in a jr.

"Big rooms...Bad Customer Service... " Read full review on TripAdvisor 10/21/2010 Vote

7. If I had to find something to complain about, it would be about the kitchen supplies.

"Great Stay on the Upper East Side " Read full review on TripAdvisor 5/31/2010 Vote

8. And, although the peppermint tea in the lobby was lovely, we didn't feel welcome enough to sit there and enjoy it after the very lukewarm welcome we received at checkin so we took it up to our room to enjoy and to avoid any possible comments from the staff (like perhaps they would complain that they were offering us a free cup of tea.

"Somewhat overrated " Read full review on TripAdvisor 7/24/2009 Vote

9. I even talked to the front desk about it and complained and they assured me it was a junior suite.

"Not what it appears to be " Read full review on YahooTravel 3/30/2009 Vote

10. How do you find a place to stay where there will be sufficient room for all of you baby`s paraphernalia; where there may be some privacy for Mom and Dad; where you do not have to skulk around in fear of other guests muttering and complaining about what you know is your baby`s screaming or wailing? We have the place for you.

"Quiet Suite Hotel on Upper East Side " Read full review on TripAdvisor 6/21/2008 Vote