Roosevelt Hotel New York City Ctr, New York City, Rude

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Rank

228th

Out of 676

Roosevelt Hotel New York City Ctr	Average Daily Rate: NA Check Rates

Hotel Class:

45 EAST 45TH ST AT MADISON AVE NEW YORK

New York City, 10017 View map

4-Star Hotel Rank: 73 of 106
Average review rating: 3.76

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (88) , TripAdvisor (610)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 63 comments.

The following words were used in comments with Rude:
bad (3) bags (4) bar (7) deal (7) desk (10) employee (3) extremely (4) hotel (6) liked (4) management (4) not (11) reasonable (3) reception (10) reviews (4) room (8) service (7) staff (36) tip (8) unhelpful (4) well (4)

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1. They were rude because they were obviously understaffed and had to deal with hordes of disappointed people.

"Poor Hotel, just Banking on it's Lobby " Read full review on TripAdvisor 5/20/2012 Vote

2. On arrival we got checked in the girl at the desk was rude and not very informative, she also looked in shock when i asked if there was free wifi.

"Location saved the day " Read full review on TripAdvisor 5/1/2012 Vote

3. Used their pc & printer one day, in the business room, and after only a few minutes, it froze, so we had to call reception who very rudely replied and then let us wait quite a while for someone to come help us.

"Overpriced, but great location. " Read full review on TripAdvisor 4/7/2012 Vote

4. Some of the staff were quite rude and left a lot to be desired.

"Below average hotel " Read full review on TripAdvisor 3/26/2012 Vote

5. and as for some of the staff-it is supposed to be a service industry-so rude.

"Disappointing " Read full review on TripAdvisor 3/25/2012 Vote

6. Soooo rude.

"Stay away from this horrible place! " Read full review on TripAdvisor 3/22/2012 Vote

7. - rude receptionists (I had to deal with at least 4 different in 4 differente days and they were all the same).

"Stay somewhere else if you can! " Read full review on TripAdvisor 3/5/2012 Vote

8. At the check-in desk we were greeted SO RUDELY.

"Worst hotel worst staff WORST experience " Read full review on TripAdvisor 2/23/2012 Vote

9. also the reception staff are so rude.

"I wouldnt go back " Read full review on TripAdvisor 2/22/2012 Vote

10. They have a coffee bar that unfortunately only runs at certain times of the day & is a bar in the evening, we found the (tall) barman to be quite rude when we were waiting to buy as he couldn't drag himself away from the business men at the bar to serve us.

"Lovely building & staff, great location just needs some tweaks... " Read full review on TripAdvisor 2/17/2012 Vote