Roosevelt Hotel New York City Ctr, New York City, Complain

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OpinionWell
Rank

228th

Out of 676

Roosevelt Hotel New York City Ctr	Average Daily Rate: NA Check Rates

Hotel Class:

45 EAST 45TH ST AT MADISON AVE NEW YORK

New York City, 10017 View map

4-Star Hotel Rank: 73 of 106
Average review rating: 3.76

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (88) , TripAdvisor (610)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 41 comments.

The following words were used in comments with Complain:
bed (5) dirty (3) experience (2) hotel (4) liked (2) not (6) price (3) reception (3) responsive (2) return (2) reviews (3) room (16) rude (3) size (2) small (2) smell (2) staff (7) tip (2) view (2) well (2)

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1. Am rather surprised with a few reviews on this venue complaining of small rooms, wifi charges and high parking rates.

"Absolutely fabulous " Read full review on TripAdvisor 5/12/2012 Vote

2. Well that is my only big complain.

"If driving expect issues to unload your luggage ! " Read full review on TripAdvisor 4/8/2012 Vote

3. I'm glad we got a really super rate on Hotwire or I would have lots more to complain about.

"Ok for one night " Read full review on TripAdvisor 2/26/2012 Vote

4. We complained about the army of ants twice,crawling across the bedside table and guess what,no response.

"Not impressed!!! " Read full review on TripAdvisor 1/27/2012 Vote

5. complained again and was advised that the only floors that had been refurbished were 3,4 and 16.

"Definitely not what the website would lead you to believe! " Read full review on TripAdvisor 11/30/2011 Vote

6. I called reception to complain and was advised that every other room was full.

"Definitely not what the website would lead you to believe! " Read full review on TripAdvisor 11/30/2011 Vote

7. 95 - I complained at check-out, and they refunded that part of the bill.

"Pretty poor " Read full review on TripAdvisor 11/2/2011 Vote

8. My biggest issue was the cleanliness, and there was nothing to complain about that whatsoever.

"Oh when will I go back!!! " Read full review on TripAdvisor 10/24/2011 Vote

9. Our bed was comfortable enough and did seem like it was a newer mattress, but alot of other people in our group constantly complained about sore backs in the morning from the bad mattress in the room while others said their bed was very comfortable so its a 50/50 crap shoot for a good night sleep.

"Great hotel, very old rooms " Read full review on TripAdvisor 10/24/2011 Vote

10. Don't go booking the biggest bed you can and then complain about it.

"Don't know what people are moaning about! " Read full review on TripAdvisor 10/6/2011 Vote