9. I said nothing at that moment until when he handed me a ticked and rudely ASKED me for a tip, I was astounded, the only small change we had was 2 dollars, which I gave him and he was clearly annoyed at, I said to him well next time don't kick my suitcase and he he was really rude turning his back on me and muttering, I called him a rude and arrogant old man but in reality that reflects the attitude of the whole hotel, it really is appalling, and I can't emphasise enough to everyone to not book here and please go somewhere else.