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Rank
244th
Out of 676

Hotel Pennsylvania

Average Price: $232  
 
Hotel Class:
401 7TH AVENUE NEW YORK
New York City, 10001 View map  
2-Star Hotel Rank: 48 of 144
Average review rating: 2.6
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (12) , Expedia (79) , MyTravelGuide (35) , TripAdvisor (543) , YahooTravel (184)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unhelpful
Appears in 15 comments. 
The following words were used in comments with Unhelpful:
bags (2)   complain (2)   dark (2)   didnt (2)   hotel (3)   location (2)   management (2)   most (5)   offers (2)   reception (2)   room (6)   rude (6)   staff (7)    
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1. The staff including the bell captain and the receptionists were so rude and unhelpful, there wasn't even an offer to take bags up to the room and when we checked in the staff member didnt even speak a word and just handed me a key.
"Don't stay here! " Read full review on TripAdvisor   1/5/2011 Vote      
2. they were very unhelpful and wouldn't change my room and got pushed to the back of the queue.
"Not even worth 1 star!!! Terrible - Avoid " Read full review on TripAdvisor   1/3/2011 Vote      
3. I went back to reception and the manager who must have heard it all before so was most unhelpful did give me another room which I thought was something from a horror movie.
"Do NOT Stay There...check in somewhere downtown instead " Read full review on TripAdvisor   11/17/2010 Vote      
4. The staff was rude, unhelpful, combative; the hotel is outdated and dark; and the rooms are disgusting.
"Just don't stay here " Read full review on TripAdvisor   9/15/2010 Vote      
5. so lets start with check in with Natasha she was rude and unhelpful, and didnt listen.
"location is the only good about it " Read full review on TripAdvisor   9/13/2010 Vote      
6. We arrived at 2am to be faced with a grumpy and unhelpful receptionist and toilet hadn't been flushed from the previous occupant let alone cleaned - avoid even in the event of a volcano eruption.
"Just Horrible - Avoid at all costs " Read full review on TripAdvisor   4/30/2010 Vote      
7. The reception staff were not very pleasant and the bell staff were unhelpful and almost rude.
"What A Dump " Read full review on TripAdvisor   4/16/2010 Vote      
8. When we were checking out it took another 40 mins and again the employee was very abrupt and unhelpful.
"AWFUL AWFUL AWFUL! " Read full review on TripAdvisor   1/1/2010 Vote      
9. The hotel security people were most unhelpful.
"Never again! " Read full review on YahooTravel   10/4/2009 Vote      
10. When we complained to the duty manager he was most unhelpful and suggested we book out - so we did.
"disgustingly filthy " Read full review on TripAdvisor   9/2/2009 Vote      
   
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