Hotel Pennsylvania, New York City, Rude

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Rank

244th

Out of 676

Hotel Pennsylvania	Average Price: $232 Check Rates

Hotel Class:

401 7TH AVENUE NEW YORK

New York City, 10001 View map

2-Star Hotel Rank: 48 of 144
Average review rating: 2.6

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (12) , Expedia (79) , MyTravelGuide (35) , TripAdvisor (543) , YahooTravel (184)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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avoid (29) awful (33) bad (137) bare (14) bed bugs (42) broken (52) chipped (26) complain (84) complaint (12) damage (14) dated (32) dingy (25) dirt (21) dirty (159) disappoint (22) disgust (62) dreadful (25) dump (26) dusty (13) expensive (40) filthy (65) hard (23) horrible (55) horror (25) issue (20) lack (16) loud (14) mold (30) nasty (11) negative (18) noise (32) noisy (26) outdated (15) peeling (54) poor (39) problem (54) rat (15) rude (86) shabby (24) shock (16) slow (23) smell (76) smelly (13) terrible (46) tiny (26) uncomfortable (13) unhelpful (13) worn (26) worst (79) wrong (20)

Rude	Appears in 86 comments.

The following words were used in comments with Rude:
$ (3) desk (13) extremely (8) helpful (5) hotel (11) ignore (5) incredible (3) liked (4) never (3) new (4) night (3) not (13) phone (3) public (3) reception (7) room (29) service (4) staff (39) unhelpful (6) walking (4)

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1. Whilst checking in was served by a very arrogent and rude receptionist who stated that we had not booked non smoking room.

"Very Disappointing " Read full review on TripAdvisor 1/15/2011 Vote

2. Personnel was extremely rude I have never been treated so rudely anywhere else.

"Beyond Bad " Read full review on TripAdvisor 1/7/2011 Vote

3. All staff incredibly rude - shockingly so.

"Disgustingly dirty. DONT STAY HERE " Read full review on TripAdvisor 1/6/2011 Vote

4. In result - half an hour queues for check-in, rude staff, inconvenient breakfast area.

"Good price, good location, low quality " Read full review on TripAdvisor 1/6/2011 Vote

5. Staff is extremely rude.

"The worst hotel ever " Read full review on TripAdvisor 1/5/2011 Vote

6. The staff including the bell captain and the receptionists were so rude and unhelpful, there wasn't even an offer to take bags up to the room and when we checked in the staff member didnt even speak a word and just handed me a key.

"Don't stay here! " Read full review on TripAdvisor 1/5/2011 Vote

7. i found him rude, an outright liar and with no sense of customer service whatsoever.

"nice hotel, awful staff that ruined it! and nearly committed fraud several times!!!!!! " Read full review on TripAdvisor 1/4/2011 Vote

8. But for what you need the room for you couldn't ask for more the only problem I had with the hotel was the doorman was very rude and it seemed like he needed a good slap.

"Not to bad " Read full review on TripAdvisor 12/12/2010 Vote

9. The staff were just downright slow, rude and uncaring and the checkin process was hell.

"Avoid like the plague " Read full review on TripAdvisor 12/11/2010 Vote

10. She was absolutely rude.

"DIRTY " Read full review on TripAdvisor 12/8/2010 Vote