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Rank
244th
Out of 676

Hotel Pennsylvania

Average Price: $232  
 
Hotel Class:
401 7TH AVENUE NEW YORK
New York City, 10001 View map  
2-Star Hotel Rank: 48 of 144
Average review rating: 2.6
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (12) , Expedia (79) , MyTravelGuide (35) , TripAdvisor (543) , YahooTravel (184)
SAFE TO BOOK ? (4/5 issues found)
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Issue
Appears in 22 comments. 
The following words were used in comments with Issue:
$ (2)   attentive (2)   bathroom (2)   charged (2)   chipped (3)   deal (2)   floor (3)   great (2)   hotel (8)   management (2)   mold (2)   not (6)   room (18)   rude (2)   sleep (2)   small (2)   spent (2)   staff (2)   upgraded (2)   wall (3)    
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1. I asked to speak to the manager and he just all together stopped coming out from the back (he never stayed at the front desk to help solve this small issue).
"Pregnant and treated like crap by the staff at the Penn Hotel...worst experience ever " Read full review on TripAdvisor   12/21/2010 Vote      
2. We had an issue with our credit card for incidentals upon arrival (they wanted to run $40 on a card) and couldn't get a hold of my husband, I asked if we could just check in, pay the hotel room charge in full, pay the $40 in cash and have the card info by end of day, and they absolutely refused.
"Pregnant and treated like crap by the staff at the Penn Hotel...worst experience ever " Read full review on TripAdvisor   12/21/2010 Vote      
3. Major plumbing issues with this place.
"Water Runs Brown " Read full review on TripAdvisor   11/24/2010 Vote      
4. I finally sent an e-mail to the mail contact while still there asking if anyone was going to bother to respond and deal with my issues.
"Worst Hotel Ever - A Dump - Avoid at all costs. " Read full review on TripAdvisor   11/7/2010 Vote      
5. This may explain the issues she had with trying to find my reservation in spite of the fact I handed her the number (which she paid no attention to)I am not expecting a large room in NY but the room was small.
"Worst Hotel Ever - A Dump - Avoid at all costs. " Read full review on TripAdvisor   11/7/2010 Vote      
6. We were issued a room on the 3rd floor (323A) and as soon as I opened the door I was repulsed by the stained rug and chipping paint on ALL walls.
"Worse Experience Ever " Read full review on TripAdvisor   11/5/2010 Vote      
7. On Saturday September 25 me and friend checked in to hotel were placed on the 7th floor in room 745 as look around a horrible room couldn't found a bed bug lying on pillow dead requested for manager to come to room they refused and sent head of house keeping to room to verify then asked to switch us to another room and issue refund every hotel in nyc was sold out.
Read full review   9/29/2010 Vote      
8. She was extremely rude when asked for another room due to issues with the first room.
"Don't do it. Even if you have an early train, stay somewhere else " Read full review on TripAdvisor   9/23/2010 Vote      
9. Door wouldn't open intitially as lock was jammed, then once open would not lock due to jammed lock issue.
"Don't do it. Even if you have an early train, stay somewhere else " Read full review on TripAdvisor   9/23/2010 Vote      
10. I decided to run an errand and address the issue again.
"Just don't stay here " Read full review on TripAdvisor   9/15/2010 Vote      
   
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