Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Unfriendly

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Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unfriendly

Appears in 5 comments.

The following words were used in comments with Unfriendly:
cabana (2) hotel (2) not (2) service (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. With the minor exception of one unfriendly concierge we had great service from the front desk staff, to the bartenders, to the waiters.

"Perfect for us " Read full review on TripAdvisor 6/11/2010 Vote

2. The room service was very late (more than 1 hour waiting time, food quality bad)As summary the hotel is not worth for a stay, too expensive, unfriendly and dirty.

"Never again... not Marriott like ... the most terrible hotel since years " Read full review on TripAdvisor 5/10/2010 Vote

3. The staff was almost the whole time very unfriendly and unexperienced.

"Never again... not Marriott like ... the most terrible hotel since years " Read full review on TripAdvisor 5/10/2010 Vote

4. I wont go into detail but will only mention be ready for an unfriendly cabana staff , and my wife and I werent the only ones treated this way, as I sat there on my chair soaking up rays I observed how awful this pair of cabana workers were.

"Our stay was fabulous considering the hotel is still under renovation " Read full review on TripAdvisor 10/19/2009 Vote

5. They were very unfriendly and did not make me feel welcomed to the hotel.

"Horrible Stay - Stay ANYWHERE Else But Here - Staff Is HORRIBLE " Read full review on TripAdvisor 4/3/2009 Vote