Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Issue

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Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 22 comments.

The following words were used in comments with Issue:
balcony (2) clean (2) correct (2) desk (2) free (2) good (3) helpful (2) hotel (3) liked (2) never (2) not (5) pricey (2) problem (2) room (3) service (3) staff (3) water (2) well (2)

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1. Had some trouble with the TV and the service wasn't good in fixing it, but that was our only issue.

"Great Value on the Beach " Read full review on TripAdvisor 6/25/2010 Vote

2. Other posters have commented about the indifference of the staff--I didn't have that issue at all--staff was very helpful and friendly.

"Rough Start, Nice Recovery " Read full review on TripAdvisor 6/7/2010 Vote

3. While some of what occurred was probably just chance, ie the problem with the door lock, the other issues with the music event and closing of services were certainly the hotels responsibility and we should have been informed about them prior to check in.

"Extremely disappointed " Read full review on TripAdvisor 3/30/2010 Vote

4. Luckily the woman at the front desk was the same who knew about our check in problems as well as the lock issues, so she allowed us to stay until 12 noon.

"Extremely disappointed " Read full review on TripAdvisor 3/30/2010 Vote

5. And, when my husband asked the front desk what happened, their reply was 'yeah- we had some plumbing issues.

"A Perfect Storm " Read full review on TripAdvisor 3/24/2010 Vote

6. It is pricey and attracts a lot of conventions but it is a beautiful hotel and aside of the car parking issue is well worth a visit.

"A few words about car parking and construction noise " Read full review on TripAdvisor 3/22/2010 Vote

7. I liked the set up and view but plumbing and water sources all had issues.

"Good Views/ Just OK Hotel " Read full review on TripAdvisor 2/25/2010 Vote

8. Only issue we had was inconsistent hot water in the middle of the day as we transitioned from the pool to going out that evening??Location was great for my wife and I as we were looking for something more quiet.

"Great visit, great stay " Read full review on TripAdvisor 2/2/2010 Vote

9. We never had an issue getting a cab but again it was the off season.

"Great Stay " Read full review on TripAdvisor 1/8/2010 Vote

10. One structural issue: the construction of the balconies on the north side of the tower do not allow for any privacy at all; one can even peer right into the room itself from the neighboring balcony.

"Mixed Bag " Read full review on Expedia 1/6/2010 Vote