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2nd
Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa

Average Daily Rate: NA  
 
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 3 of 60
Average review rating: 4.37
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complaint
Appears in 36 comments. 
The following words were used in comments with Complaint:
appreciate (2)   area (2)   bar (2)   beach (2)   cabana (2)   complaints (36)   food (3)   generous (2)   hotel (5)   management (4)   most (2)   not (6)   order (4)   park (2)   pool (4)   public (2)   resort (2)   room (5)   service (6)   staff (2)    
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1. They charges us for food and drinks we didn't order and had to complaint to get the credit.
"The worst " Read full review on TripAdvisor   7/12/2010 Vote      
2. But we did have one complaint (mostly from my wife, I thought it was very entertaining).
"Good... Almost Great " Read full review on TripAdvisor   7/10/2010 Vote      
3. My only complaint is the doors to the rooms have pneumatic closers that cause them to slam shut, also there were two conferences in the hotel during my stay.
"Classic Miami Beach " Read full review on TripAdvisor   6/4/2010 Vote      
4. the one complaint i had was the house keeping but im going to say maybe she was having a bad day .
"Beautiful Hotel " Read full review on TripAdvisor   5/27/2010 Vote      
5. the only complaint i had was that my blow dryer stopped working but thats beyond anyone's control.
"Beautiful Hotel " Read full review on TripAdvisor   5/27/2010 Vote      
6. The general manager or other hotel managers were not available for complaints.
"Never again... not Marriott like ... the most terrible hotel since years " Read full review on TripAdvisor   5/10/2010 Vote      
7. My only complaint is that the rooms are just too spendy for me so I most likely won't be back.
"Who could write a bad review of the Eden Roc? " Read full review on TripAdvisor   4/20/2010 Vote      
8. Services were exceptional, but my only complaints were that the 'adult' pool area did not provide a convenient trash can near by, so their was some trash lingering around the pool.
"Very Nice, but... " Read full review on TripAdvisor   3/24/2010 Vote      
9. My biggest complaint, which may not be objectionable to all, was the loud music, sort of Caribbean-reggae-rock played at high volume throughout the public areas from around 9:30 AM until well into the evening.
"Average at best " Read full review on TripAdvisor   3/11/2010 Vote      
10. My only complaint is the towel service is weird.
"Relaxing hotel right on the beach " Read full review on TripAdvisor   1/1/2010 Vote      
   
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