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2nd
Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa

Average Daily Rate: NA  
 
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 3 of 60
Average review rating: 4.37
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 12 comments. 
The following words were used in comments with Lack:
balcony (3)   lacking (12)   park (2)   pool (2)   resort (2)   room (2)   service (4)   spa (2)    
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1. Only complaint would be lack of parking - it's pretty much valet only unless you want to hunt down the public parking somewhere across the street.
"This is the Miami of the 1950's " Read full review on TripAdvisor   11/25/2009 Vote      
2. It was a resort tower balcony room looking across the pool towards the Atlantic with a FABULOUS huge balcony (altho there was a strange lack of furniture on the balcony).
"A luxury bargain! " Read full review on TripAdvisor   11/18/2009 Vote      
3. The adult pool was great due to the lack of children but get there early because it has limited seating.
"Great hotel, great location. " Read full review on TripAdvisor   9/16/2009 Vote      
4. It is worth asking for their own list of recommended restaurants as we had been disappointed with the lack of variety until he gave us a list of some hidden away.
"Beautiful setting, beatuiful hotel, beautiful service...(a little expensive!) " Read full review on TripAdvisor   8/21/2009 Vote      
5. Service received was slow and lacked enthusiasm/friendliness.
"Relaxing trip " Read full review on Expedia   8/12/2009 Vote      
6. We are average, middle-class people there with a group and we were stunned at the lack of 5-star quality.
"Disappointing and too expensive " Read full review on TripAdvisor   7/1/2009 Vote      
7. I'm not usually a complainer, but even I was surprised by the lack of customer service.
"Bad Customer Service " Read full review on Expedia   4/20/2009 Vote      
8. I don't know what goes on but communication among front desk and the service department is definatley lacking.
"Not a Service oriented Hotel " Read full review on TripAdvisor   3/30/2009 Vote      
9. Overall I would say that the Eden Roc is too far from the buzz of Ocean Drive to be a convenient headquarters for a South Beach party vacation and sadly it lacks the activities to be considered destanation resort.
"Enden Roc still a little rough " Read full review on TripAdvisor   3/23/2009 Vote      
10. So, in summary, very nice appearing hotel, lacking both quailty service & reasoinably priced food or access to it.
"Eden Roc, not ready for prime time " Read full review on TripAdvisor   3/22/2009 Vote      
   
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