Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Poor

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Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 13 comments.

The following words were used in comments with Poor:
beach (5) clean (2) drink (2) hotel (4) not (2) pool (2) reviews (2) room (3) service (4) wireless (2)

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1. Wireless is expensive, coverage is poor, and colleagues with PCs struggled to connect.

"I'd give it a C+ " Read full review on TripAdvisor 6/1/2010 Vote

2. When my husband suggested that the hotel considers some sort of accommodation to make up for our many poor experiences, they offered a free beach chair -- nothing more.

"A Perfect Storm " Read full review on TripAdvisor 3/24/2010 Vote

3. Loved Miami but the Eden Roc hotel took away from the vacation poor service, our room was not renovated like advertised, waited forever for food and drinks by the pool then pool was taken over by corporate party so we had to leave the hotel to eat it was very uncomfortable.

"never again " Read full review on Expedia 2/3/2010 Vote

4. noisy construction, overrated, poor beach access, poorly maintained small beach, dirty.

"stay somewhere else " Read full review on TripAdvisor 11/15/2009 Vote

5. Finally, the level of cleanliness of the room was poor, no water glasses (plastic cups, and only when I asked for them), and shower didn't work one day.

"Hotel unfinished and not up to standard " Read full review on TripAdvisor 11/10/2009 Vote

6. - poor Internet - Wireless drops you constantly and some wall plugs don't work.

"Poor Service Hiding Behind Renovation " Read full review on TripAdvisor 9/24/2009 Vote

7. As a Marriott Platinum member and one of the 50 most frequent guests at this property this summer (Manager told me), you'd think I'd deserve better than the following POOR SERVICE.

"Poor Service Hiding Behind Renovation " Read full review on TripAdvisor 9/24/2009 Vote

8. The drinks were of poor quality and very inconsistent for the high price charged.

"Tips for a comfortable stay " Read full review on Expedia 9/3/2009 Vote

9. After reading some of the poor reviews for this hotel before leaving for Miami I was a little bit concerned.

"Wow - what a fantastic resort " Read full review on TripAdvisor 7/20/2009 Vote

10. Service is poor.

"Nice Hotel- Poor Service " Read full review on TripAdvisor 5/9/2009 Vote