Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Rude

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Home » United States » Florida » Miami Beach Hotels » Eden Roc Miami Beach, A Renaissance Resort & Spa

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Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Travelocity (4) , Expedia (74) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (8) avoid (10) awful (9) bad (20) barely (4) broke (3) broken (4) chipped (5) complain (16) complaint (19) cramped (4) dirt (3) dirty (24) disappoint (21) disturbing (3) downside (8) expensive (65) gross (4) hard (10) hassle (4) horrible (13) ignored (7) inconvenient (6) issue (23) lack (8) loud (22) negative (9) nightmare (6) noise (19) noisy (11) outrageous (4) overpriced (12) poor (13) poorly (6) pricey (25) problem (46) ridiculous (6) robbed (5) rock (9) rude (9) shame (5) shock (6) slow (22) smell (19) sophisticated (3) terrible (9) unfortunate (10) unfriendly (5) worst (6) wrong (10)

Rude	Appears in 10 comments.

The following words were used in comments with Rude:
beach (3) concierge (3) desk (2) horrible (2) hotel (5) most (2) never (2) night (2) not (4) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I should single out Raul on Concierge who was exceptionally good - and considerably better than any of this colleagues who bordered on the rude.

"A few words about car parking and construction noise " Read full review on TripAdvisor 3/22/2010 Vote

2. The beach staff was awful, rude as can be and even lazy.

"Our stay was fabulous considering the hotel is still under renovation " Read full review on TripAdvisor 10/19/2009 Vote

3. The staff was NOT rude, very kind and available.

"Would go back! " Read full review on Expedia 9/1/2009 Vote

4. I have never been around so many rude staff.

"The Worst Marriott I have ever stayed in... STAY AWAY! " Read full review on TripAdvisor 4/28/2009 Vote

5. However, when we returned much later that night (in fact probably more like early morning) we wanted to leave a thank you card for the concierge who had helped us earlier, and the concierge who was at the desk at that time was horribly rude (probably due to the time of night/morning.

"good and bad " Read full review on TripAdvisor 3/24/2009 Vote

6. While the beach umbrellas all say 'Eden Roc,' the hotel has actually given the beach concession to Boucher Brothers, whose employees are gruff and rude.

"Beautiful renovation " Read full review on TripAdvisor 3/17/2009 Vote

7. The hostess was downright worthless, rolled up her eyes at all the complaining customers and could care less, I have never seen someone so rude working in the services industry.

"New Years Eve Nightmare Hotel " Read full review on TripAdvisor 1/29/2009 Vote

8. If you're used to hotel staff acting courteous, do not stay here, most of the staff is rude, you'll be in for a shock.

"New Years Eve Nightmare Hotel " Read full review on TripAdvisor 1/29/2009 Vote

9. Not only were the hotel rooms double if not triple the price than other hotels, most of the staff was downright horribly rude.

"New Years Eve Nightmare Hotel " Read full review on TripAdvisor 1/29/2009 Vote

10. The front lobby desk clerk and hotel manager was snobby and rude and yes I cursed a few of them out.

"Bitter with the Sweet " Read full review on TripAdvisor 1/17/2007 Vote