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Rank
43rd
Out of 197

Club Quarters Hotel Boston

Average Price: $226  
 
Hotel Class:
161 Devonshire Street
Boston, 02110 View map  
3-Star Hotel Rank: 10 of 37
Average review rating: 3.73
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (91) , MyTravelGuide (401) , Travelocity (17) , TripAdvisor (403) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 12 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   hotel (7)   management (12)   recommend (2)   reservation (2)   staff (4)    
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1. One of the managers, Hsin Ti, was especially helpful in making sure our stay was pleasant and patiently answered all our questions on getting around, recommended restaurants and sightseeing spots etc. Definitely recommend.
"Definitely recommend! " Read full review on TripAdvisor   2/27/2012 Vote      
2. Bartenders are all great there, especially Steve, I think he's the manager, but i'm not sure.
"Loved everything, definitely no complaints. " Read full review on TripAdvisor   6/17/2009 Vote      
3. Very helpful front desk manager Miss Cindy Hou.
"Best location " Read full review on TripAdvisor   11/18/2011 Vote      
4. We spoke with the hotel manager, Chris Davies, who said there's nothing we can do about it.
"Terrible service " Read full review on TripAdvisor   3/4/2011 Vote      
5. The hotel manager, Chris Davies, refused to speak with any customers when we approached the front desk.
"Not acceptable " Read full review on TripAdvisor   2/20/2011 Vote      
6. I had to physically go back to the hotel, speak with Chris Davies the manager, who told me, 'no one remembers you canceling your reservations'.
"Watch your wallets! " Read full review on TripAdvisor   2/18/2011 Vote      
7. Hotel staff had no communication with each other or managers to provide us with proper information.
"Do not recommend " Read full review on TripAdvisor   2/1/2011 Vote      
8. Restaurant staff was rude and the manager was unprofessional.
"Do not recommend " Read full review on TripAdvisor   2/1/2011 Vote      
9. I found this out later when explaining my call to the hotel manager, Chris Davey, who told me 'she's out on vacation and has been for a while'.
"Cancel your credit card after staying at a Club Quarters " Read full review on TripAdvisor   10/8/2010 Vote      
10. I lost cash in an envelope in the room (not a large amount) and the hotel manager responded by defending his staff and doing nothing else.
"Hotel Theft & Poor Service " Read full review on TripAdvisor   4/17/2009 Vote      
   
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