Club Quarters Hotel Boston, Boston, Concierge

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Rank

43rd

Out of 197

Club Quarters Hotel Boston	Average Price: $226 Check Rates

Hotel Class:

161 Devonshire Street

Boston, 02110 View map

3-Star Hotel Rank: 10 of 37
Average review rating: 3.73

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (91) , MyTravelGuide (401) , Travelocity (17) , TripAdvisor (403) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 7 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (2) liked (2)

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1. The concierge gave us great directions to TD Garden, and the kitchen was still open when we got back after the game.

"Last Minute Visit To Boston's TD Garden " Read full review on TripAdvisor 3/26/2012 Vote

2. I have to admit I found the check in process and reception staff a bit odd, I think the Club Quarters is attempting to look like a home from home therefore there's no need for staff, I personally am not a fan of big reception/concierge and the hassles that can go with it, so was relieved this was not a feature, but the lost soul standing at the desk as you come and go is a little unnerving.

"Perfect for what I wanted " Read full review on TripAdvisor 9/10/2009 Vote

3. Check-in is via a self-service kiosk that didn`t work at all (apparently, this is a common event, because the one person who IS at the front desk, concierge-like, hovers by the check-in kiosks to intercept frustrated guests).

"A glorified business dormitory " Read full review on TripAdvisor 8/11/2008 Vote

4. when we got back an hour or so later we were able to check ourselves in with the automated concierge at the front.

"Great Value " Read full review on TripAdvisor 4/25/2012 Vote

5. I told the concierge and 2 hours later, I went back down to ask where it was.

"Terrible service " Read full review on TripAdvisor 3/4/2011 Vote

6. It is advertised as a "club" hotel i.e. there are no porter or concierge services; however, the receptionist on duty was at all times helpful and check-in was quick and efficient.

"Comfortable Room Great Location " Read full review on TripAdvisor 9/22/2009 Vote

7. There's no doorman, bag service, concierge, free breakfast or valet, instead there's electronic check in (they'll help you), the elevator works when you use your card key, then there's your room.

"Great Price, Great rooms, comfortable beds, everything we needed! " Read full review on TripAdvisor 8/3/2009 Vote