Allerton Hotel Chicago, Chicago, Service

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Rank

58th

Out of 415

Allerton Hotel Chicago	Average Price: $220 Check Rates

Hotel Class:

701 North Michigan Avenue

Chicago, 60611 View map

3-Star Hotel Rank: 20 of 73
Average review rating: 3.51

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (82) , MyTravelGuide (13) , Travelocity (31) , TripAdvisor (638) , YahooTravel (27)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (88) bath (26) bathroom (194) bed (274) bill (28) breakfast (105) charge (50) check in (146) check out (25) check-out (20) closet (33) complimentary (19) concierge (55) cost (29) deal (74) decor (35) dinner (26) discount (17) downtown (59) fee (28) fitness center (20) food (61) front desk (137) hotel (1160) housekeeping (37) lobby (138) location (514) manager (23) money (28) parking (103) pillow (25) price (154) rate (111) recommend (92) restaurant (142) room (1563) room service (46) service (183) shower (104) staff (371) street (77) suite (109) towel (37) valet (41) valet parking (24) value (34) view (128) walk (101) wireless (51)

Service

Appears in 182 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
excellent (9) expectation (8) friendly (10) good (32) great (26) helpful (8) hotel (48) internet (9) location (24) management (8) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Allerton has great service, my room was very modern (small but ok for just 1 person), great bar & lounge (with WiFi)in the hotel, encountered no problem.

"Great location, great room and service... " Read full review on TripAdvisor 5/20/2012 Vote

2. The customer service is superb from the IT manager, Jim McInerney (who spent 2 hours helping me access my files from work in the Business Center) and the Conceirge Bouchaib.

"Outstanding Service & Hotel " Read full review on TripAdvisor 5/16/2012 Vote

3. Great service, fanastic room and wonderful views.

"Outstanding Service & Hotel " Read full review on TripAdvisor 5/16/2012 Vote

4. Wireless Internet was available and reasonably priced with 3 levels of service.

"Nice option in downtown Chicago " Read full review on TripAdvisor 4/26/2012 Vote

5. Front desk service was very helpful.

"a little gem in a great city " Read full review on TripAdvisor 4/12/2012 Vote

6. Check-in was efficient, staff was very friendly, explained internet service, using drink coupons, restaurant and bar hours etc. Asked if there was anything else I needed.

"Groupon used and I upgrated to a speciality suite " Read full review on TripAdvisor 3/16/2012 Vote

7. The service was great, good food, and a nice enough room.

"Small but quaint " Read full review on TripAdvisor 3/14/2012 Vote

8. Great late night food service.

"Spring Break " Read full review on TripAdvisor 3/8/2012 Vote

9. Our Living Social deal was a fantastic value already, enhanced by the friendly efficient service and lovely surroundings of the Allerton Hotel.

"Great location, great service, great room " Read full review on TripAdvisor 3/6/2012 Vote

10. Breakfast was included for our group and was a fine mix of offerings with friendly service in a high ceiling, open feel restaurant.

"Allerton chicago " Read full review on TripAdvisor 1/5/2012 Vote