Whitehall Hotel Chicago, Chicago, Service

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OpinionWell
Rank

75th

Out of 415

Whitehall Hotel Chicago	Average Price: $208 Check Rates

Hotel Class:

105 East Delaware Place

Chicago, 60611 View map

4-Star Hotel Rank: 31 of 39
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (50) , MyTravelGuide (68) , Travelocity (9) , TripAdvisor (400) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (44) bathroom (108) beach (12) bed (149) bill (10) breakfast (50) charge (16) check in (54) check out (11) closet (20) complimentary (11) concierge (36) cost (16) deal (30) decor (12) dinner (12) downtown (37) food (25) front desk (88) hotel (758) lake (15) lobby (79) location (314) manager (33) money (29) parking (25) pillow (28) price (91) rate (41) recommend (54) refund (10) restaurant (123) room (778) room service (24) service (132) sheets (14) shower (40) staff (242) street (82) suite (24) towel (19) tub (10) valet (22) valet parking (16) value (38) view (62) walk (52) water pressure (10) wireless (16)

Service

Appears in 132 comments.

63% wrote positive comments about service

The following words were used in comments with Service:
clean (10) comfortable (7) customer (17) desk (10) elevator (14) excellent (7) food (7) friendly (7) good (13) great (18) hotel (32) location (8) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every restaurant that he recommended was delicious with top notch food and service.

"Great location, great service, best concierge " Read full review on TripAdvisor 4/30/2012 Vote

2. The hotels two restrauants were wonderful with great service and outstanding food.

"its like wine older the better " Read full review on TripAdvisor 4/23/2012 Vote

3. Food was delicious, well priced and again the service was excelent.

"Great Stay " Read full review on TripAdvisor 4/9/2012 Vote

4. Also, housekeeping was prompt and friendly, and the service overall was outstanding.

"Great location and comfy bed! " Read full review on TripAdvisor 3/14/2012 Vote

5. We arrived at the hotel to great and speedy valet service, but a 30 minute wait to check-in.

"For the Price...Stay Elsewhere " Read full review on TripAdvisor 3/10/2012 Vote

6. The rooms are well appointed and the service is excellent.

"Excellent hotel, excellent location " Read full review on TripAdvisor 2/20/2012 Vote

7. Could not fault the service at all and everyone very friendly.

"Plush old style hotel downtown Chicago " Read full review on TripAdvisor 2/12/2012 Vote

8. Service was great from the front desk, housekeeping, and bellmen.

"Exceeded expectations in all areas " Read full review on TripAdvisor 10/26/2011 Vote

9. The customer service was very good.

"Convenient " Read full review on TripAdvisor 10/16/2011 Vote

10. small (hot) lobby and public areas, no free wifi (and the LAN cable in the bedroom didn't work), slow lifts, a free morning coffee service that didn't start until 7am (only a problem if you are up early liike I was), Business Centre was closed for 'renovation' - although I didn't see one workman in there all week.

"Great location, not a great stay at this 'Boutique' Hotel " Read full review on TripAdvisor 10/7/2011 Vote