4. we stayed at the Whitehall for 5 nights and were very satisfied with all aspects the location could not be better only a block from Michigan Avenue, the reception was friendly and helpful as well as a concierge they have a self service information computer in the lobby which allows you to get information on all the local interests and to check in and print your airline passthe suite ( superior king on 11th floor ) was a very good size, bed was comfortable with luxury linens , bathroom was small but clean and good shower.