Whitehall Hotel Chicago, Chicago, Front Desk

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Rank

75th

Out of 415

Whitehall Hotel Chicago	Average Price: $208 Check Rates

Hotel Class:

105 East Delaware Place

Chicago, 60611 View map

4-Star Hotel Rank: 31 of 39
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (50) , MyTravelGuide (68) , Travelocity (9) , TripAdvisor (400) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (15) bar (44) bathroom (108) beach (12) bed (149) bill (10) breakfast (50) charge (16) check in (54) check out (11) closet (20) complimentary (11) concierge (36) cost (16) deal (30) decor (12) dinner (12) downtown (37) food (25) front desk (88) hotel (758) lake (15) lobby (79) location (314) manager (33) money (29) parking (25) pillow (28) price (91) rate (41) recommend (54) refund (10) restaurant (123) room (778) room service (24) service (132) sheets (14) shower (40) staff (242) street (82) suite (24) towel (19) tub (10) valet (22) valet parking (16) value (38) view (62) walk (52) water pressure (10) wireless (16)

Front desk

Appears in 88 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) arrival (5) clean (7) desk (92) friendly (9) great (5) guest (8) helpful (14) hotel (7) location (5) nice (6) night (7) rude (7) service (11) staff (34) walking (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bathroom was small but elegantly decorated with a very good selection of toiletries in the rooms and others available (complimentary) from the front desk.

"So Charming - A Hotel With Character " Read full review on TripAdvisor 4/8/2012 Vote

2. Front desk and doormen were very helpful and polite.

"Wonderful! " Read full review on TripAdvisor 3/12/2012 Vote

3. The positives: safe, good location, doormen who are very prompt and nice, front desk staff genuinely warm and gracious.

"Decent, older hotel in good location " Read full review on TripAdvisor 3/11/2012 Vote

4. Cecilia at the front desk was very nice and was able to give us a room with a great view from the top floor.

"Great location and price! " Read full review on TripAdvisor 1/16/2012 Vote

5. The front desk staff was friendly and generous, our room was beautiful and the times we ate in the restaurant the food was delicious.

"Great treatment, great room, great stay. " Read full review on TripAdvisor 1/2/2012 Vote

6. The front desk staff was very helpful, they had I-phone and blackberry chargers available for guests.

"Very good location " Read full review on TripAdvisor 12/17/2011 Vote

7. Want to pay $105 a night for a large room with a king bed and a firm mattress with soft linens, nice towels, cushy bathrobe, clean everything, plus a friendly front desk staff and the best possible location adjoining the Magnificent Mile, or would you rather cross the street and check into the Four Seasons for four times as much.

"What's not to like about the Whitehall? " Read full review on TripAdvisor 12/7/2011 Vote

8. Wonderful bellhops, valet attendants, front desk, and William the concierge is just great.

"A+ Location & Staff; F for Housekeeping. " Read full review on TripAdvisor 11/6/2011 Vote

9. Service was great from the front desk, housekeeping, and bellmen.

"Exceeded expectations in all areas " Read full review on TripAdvisor 10/26/2011 Vote

10. The front desk staff were very pleasant and helpful, and the bellman were efficient.

"Super Fantastico " Read full review on TripAdvisor 10/16/2011 Vote