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Rank
75th
Out of 415

Whitehall Hotel Chicago

Average Price: $208  
 
Hotel Class:
105 East Delaware Place
Chicago, 60611 View map  
4-Star Hotel Rank: 31 of 39
Average review rating: 3.6
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (50) , MyTravelGuide (68) , Travelocity (9) , TripAdvisor (400) , YahooTravel (24)
SAFE TO BOOK ? (2/5 issues found)
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Manager
Appears in 33 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   hotel (5)   informative (2)   management (35)   night (4)   rude (2)   shared (2)   staff (2)   tip (5)    
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1. But the only incident which we as a family did not appreciate was that, after getting help from the concierge in getting a cab enroute to the airport to NYC, and loading our bags into the van, and ALTHOUGH we tipped the concierge manager (thinking he would share the tip with the doorman who helped with the bags), the doorman was incredibly rude to us and made a big fuss about not tipping him.
"Boutique, Great location, historical " Read full review on TripAdvisor   9/12/2011 Vote      
2. His manager, however, offered my sister a bottled water when she needed to take medication and assured her it was on the house.
"Great location, but few amenities " Read full review on TripAdvisor   5/23/2012 Vote      
3. The ONLY bright spot is Night Manager, Carlos Gonzalez Jr.
"The Whitehall's day has come and is long gone! " Read full review on TripAdvisor   3/17/2012 Vote      
4. Immediately I was contacted by managers.
"Nice. " Read full review on TripAdvisor   2/20/2012 Vote      
5. When we arrived at our room, the manager called and explained that grey needed our room.
"Excellent hotel, excellent location " Read full review on TripAdvisor   2/20/2012 Vote      
6. Upon arriving we found ourselves in a valley of smiles from the very first person we met, the Valet, the bellman: Ramone, & especially the Guest Services Manager: Derrick Beverly.
Read full review on TripAdvisor   2/20/2012 Vote      
7. After a conversation with the manager we were finally given a room.
"Beware if booking this hotel thru a third party site... " Read full review on TripAdvisor   9/14/2011 Vote      
8. Perhaps it's an American culture we did not understand, cause when we tip in Asia, the manager always shares the tip with his/her team.
"Boutique, Great location, historical " Read full review on TripAdvisor   9/12/2011 Vote      
9. There seemed to be a total breakdown of communication between the staff and management, I was beginning to wonder if a manager existed.
"Neat hotel, poor staff " Read full review on TripAdvisor   8/24/2011 Vote      
10. The bill was eventually corrected but it took an hour and a half to locate the manager.
"Neat hotel, poor staff " Read full review on TripAdvisor   8/24/2011 Vote      
   
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