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Rank
60th
Out of 415

Sheraton Chicago

Average Price: $283  
 
Hotel Class:
301 East North Water Street
Chicago, 60611 View map  
4-Star Hotel Rank: 28 of 39
Average review rating: 3.65
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 132 comments. 
93% wrote positive comments about concierge
The following words were used in comments with Concierge:
best (6)   desk (31)   dinner (6)   extremely (5)   friendly (14)   good (5)   great (15)   helpful (52)   hotel (19)   location (5)   lounge (6)   most (6)   nice (6)   reception (7)   recommend (8)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I used the concierge for Pizza recomendation (excellent) activity recommendation (perfect for the time I had available) and getting me back to the airport.
"Lovely Visit " Read full review on TripAdvisor   5/24/2012 Vote      
2. Concierge could have been better though, didn't seem to be very helpful.
"Nice stay " Read full review on TripAdvisor   5/23/2012 Vote      
3. The concierge services were perfect, which was not the case with the front office/reseptionists.
"No value for money! " Read full review on TripAdvisor   5/14/2012 Vote      
4. The young man who checked me in was ever so nice and helpful, everyone in the concierge lounge was friendly and engaging, the concierge was helpful, and the head of your bell staff equally pleasant.
"Surprisingly wonderful " Read full review on TripAdvisor   4/25/2012 Vote      
5. Concierge was friendly and helpful.
"Great location and great hotel " Read full review on TripAdvisor   4/23/2012 Vote      
6. The people at the Concierge desk were incredibly helpful and went out of their way to help us.
"Great place to stay to see the sights! " Read full review on TripAdvisor   3/17/2012 Vote      
7. The concierge was really helpful (sorry that we don't remember her name but her mother in law lives in Boston),and you even see the general manager adjusting the picture frames in the lobby.
"wonderful stay " Read full review on TripAdvisor   2/21/2012 Vote      
8. The people at the Sheraton Chicago were friendly and helpful, especially Suzanne Spring, our concierge.
"Weekend Getaway " Read full review on TripAdvisor   2/14/2012 Vote      
9. He called the hotel a few days before our arrival and spoke to the concierge who assured him they could take care of that.
"Would not stay at this hotel again " Read full review on TripAdvisor   2/12/2012 Vote      
10. The staff were very helpful and the concierge desk was always there to help with a good idea for shopping or dining.
"Close to the Mile " Read full review on TripAdvisor   1/30/2012 Vote      
   
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