Gansevoort South, Miami Beach, Staff

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Rank

36th

Out of 468

Gansevoort South	Average Daily Rate: NA Check Rates

Hotel Class:

2377 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 7 of 34
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (49) , TripAdvisor (245)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (45) bar (84) bath (12) bathroom (54) beach (263) bed (57) bill (12) breakfast (40) cabana (23) charge (18) check in (43) check out (16) complimentary (12) concierge (32) cost (29) deal (18) deck (18) decor (20) dinner (12) food (101) front desk (68) gym (67) hotel (727) housekeeping (22) lobby (60) location (67) lunch (14) manager (56) money (23) ocean (100) parking (13) pool (405) price (70) rate (31) recommend (49) restaurant (74) room (568) room service (37) service (220) shower (40) spa (25) staff (203) street (24) suite (39) towel (41) valet (15) value (11) view (116) walk (54)

Staff

Appears in 203 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (7) attentive (16) clean (9) customer (9) desk (21) excellent (8) friendly (50) good (7) great (25) helpful (23) hotel (56) management (17) nice (12) professional (7) rooftop (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was always friendly and said hi to you in the hall.

"Amazing stay! " Read full review on TripAdvisor 7/13/2010 Vote

2. We spent most of our time at the adults only roof pool, Plunge, where we were pampered by staff that knew our names and preferences.

"Amazing stay! " Read full review on TripAdvisor 7/13/2010 Vote

3. One of the staff members gave us a lot of attitude because we were no longer guests of the hotel, even though we had been explicitly invited back to the pool party (which is public) by the friendly staff the day before, but one of the girls in our party ended up talking to someone else who found a few available loungers for us, so it turned out fine.

"Loved the rooftop pool " Read full review on TripAdvisor 7/10/2010 Vote

4. The staff were for the most part very accommodating and helpful, but I'm docking a star from my review because of that one rude employee.

"Loved the rooftop pool " Read full review on TripAdvisor 7/10/2010 Vote

5. We liked the staff at the hotel.

"Gansevoort South - Almost Great " Read full review on TripAdvisor 7/2/2010 Vote

6. Front desk staff all around seemed less than interested in taking care of guests.

"Great experience...for the most part. " Read full review on TripAdvisor 6/29/2010 Vote

7. Wait staff is friendly and sweet but the reception is not.

"Terrible-Horrible Service " Read full review on TripAdvisor 6/28/2010 Vote

8. The front desk staff was very courteous when I asked for a new room - they gave me a suite on the 7th floor.

"Tries hard to be 5 star but misses the mark at times " Read full review on TripAdvisor 6/21/2010 Vote

9. The staff was generally attentive in the lobby and at the front desk; however, it took 1/2 hour to get ice in our room.

"Tries hard to be 5 star but misses the mark at times " Read full review on TripAdvisor 6/21/2010 Vote

10. The staff was by far the best I've experienced with any hotel, even pricer one's.

"A higher class of living " Read full review on TripAdvisor 6/18/2010 Vote