Gansevoort South, Miami Beach, Service

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Rank

36th

Out of 468

Gansevoort South	Average Daily Rate: NA Check Rates

Hotel Class:

2377 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 7 of 34
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (49) , TripAdvisor (245)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (45) bar (84) bath (12) bathroom (54) beach (263) bed (57) bill (12) breakfast (40) cabana (23) charge (18) check in (43) check out (16) complimentary (12) concierge (32) cost (29) deal (18) deck (18) decor (20) dinner (12) food (101) front desk (68) gym (67) hotel (727) housekeeping (22) lobby (60) location (67) lunch (14) manager (56) money (23) ocean (100) parking (13) pool (405) price (70) rate (31) recommend (49) restaurant (74) room (568) room service (37) service (220) shower (40) spa (25) staff (203) street (24) suite (39) towel (41) valet (15) value (11) view (116) walk (54)

Service

Appears in 220 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
amazed (11) beach (19) best (12) customer (20) desk (10) drink (11) excellent (15) food (19) friendly (15) good (14) great (52) hotel (61) liked (13) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the rooftop pool set us up with comfortable round loungers, and the service was great.

"Loved the rooftop pool " Read full review on TripAdvisor 7/10/2010 Vote

2. the front desk service was great and efficient, and the atmosphere around the hotel was hip and cool.

"no quite a 5 star, but a good 4 star " Read full review on TripAdvisor 7/5/2010 Vote

3. Plaza pool is very plainly decorated, chairs were comfortable and service was good though as was the view.

"Great experience...for the most part. " Read full review on TripAdvisor 6/29/2010 Vote

4. The service was great -- everyone was very friendly and helpful, from the front desk to the pool service.

"Great pool and rooms " Read full review on TripAdvisor 6/28/2010 Vote

5. I expected better service.

"Good, but not as amazing as I had expected " Read full review on TripAdvisor 6/1/2010 Vote

6. There is complementary water (with lemons) at the service stand at both pools.

"Gansevoort Ocean View Suite with Balcony the only way to go! " Read full review on TripAdvisor 5/28/2010 Vote

7. The service was good - they set you up with an umbrella and chaise and towels.

"Gansevoort Ocean View Suite with Balcony the only way to go! " Read full review on TripAdvisor 5/28/2010 Vote

8. The service is great.

"Gansevoort Ocean View Suite with Balcony the only way to go! " Read full review on TripAdvisor 5/28/2010 Vote

9. I'll break down our experience into a few categories, but overall, the experience was terrific, the property and rooms are beautiful, the service (from Chesa in guest relations to the GM of the property to the watiers and bartenders/etc) was absolutely top notch.

"Amazingly wonderful weekend at the Gansevoort " Read full review on TripAdvisor 5/8/2010 Vote

10. I stay in top hotels 3 nights a week for work, and definitely felt that the service at the Gansevoort was up there with the best.

"Amazingly wonderful weekend at the Gansevoort " Read full review on TripAdvisor 5/8/2010 Vote