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Rank
7th
Out of 676

Ink48 Hotel, a Kimpton Hotel

Average Price: $355  
 
Hotel Class:
653 Eleventh Avenue
New York City, 10036 View map  
4-Star Hotel Rank: 3 of 106
Average review rating: 5
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (26) , TripAdvisor (866)
SAFE TO BOOK ? (2/5 issues found)
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Cares
Appears in 45 comments. 
The following words were used in comments with Cares:
bar (2)   best (4)   concierge (7)   good (3)   great (7)   guest (5)   helpful (4)   hotel (9)   liked (5)   much (3)   need (3)   nice (4)   night (4)   not (8)   room (5)   service (5)   sirens (2)   staff (9)   well (5)   wondering (3)    
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1. I wouldn't say the service was bad here but you don't feel cared for like I did at other kimpton hotels.
"Probably more like 3.5 stars " Read full review on TripAdvisor   5/13/2012 Vote      
2. In contrast to its sister facilities, this Kimpton just doesn't seem to care.
"Surprisingly poor customer service. " Read full review on TripAdvisor   5/9/2012 Vote      
3. Jeffrey the concierge took great care to make sure that the rooftop was open and that our weekend was great.
"My favorite NY Hotel " Read full review on TripAdvisor   4/4/2012 Vote      
4. All in all, my 30th birthday wouldn't have been as spectacular without the friendliness and geniune care of the staff.
"Best time ever! " Read full review on TripAdvisor   4/3/2012 Vote      
5. * Other: noisy lobby, in the afternoon and evening hours everything is dedicated to bringing people that even did not appear to stay at the hotel to the top-floor entertainment, which I absolutely did not care about.
"Nice with reservations; slightly sub-standard Kimpton hotel " Read full review on TripAdvisor   3/22/2012 Vote      
6. The staff were courteous, acknowledged my frequent stay membership, and genuinely cared that the stay was positive.
"Big character, amazing views, exceptional service " Read full review on TripAdvisor   3/19/2012 Vote      
7. but when they were not able to give us simple advice on what restaurant we should try in the neighborhood, we took care of the reservations.
"OK... but not Kimpton standart!!! " Read full review on TripAdvisor   2/27/2012 Vote      
8. We also was taking care of by Jason who was very helpful at the front desk .
"Awesome " Read full review on TripAdvisor   2/20/2012 Vote      
9. Again, it's small and petty but for me, it says something about the business and how they really feel about taking care of their guests.
"Seven to Eight dollars short of being 5 stars " Read full review on TripAdvisor   2/15/2012 Vote      
10. This is a hotel that cares about its guests and best of all, it is convenient to everything in midtown Manhattan.
"A wonderful Christmas in NYC - thanks to Ink48! " Read full review on TripAdvisor   12/29/2011 Vote      
   
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