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Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Helpful
Appears in 173 comments. 
The following words were used in comments with Helpful:
clean (11)   concierge (27)   desk (10)   extremely (7)   friendly (50)   great (7)   hotel (36)   location (13)   love (7)   most (9)   need (7)   nice (12)   night (7)   not (16)   park (7)   reception (8)   room (31)   service (13)   staff (94)   tip (7)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The staff was very friendly and helpful and the room was spacious.
"Would love to go back " Read full review on TripAdvisor   5/22/2012 Vote      
2. Special thanks to Anthony, in the concierge, that was very kind and helpful when needed.
"Great Hotel " Read full review on TripAdvisor   5/21/2012 Vote      
3. Check-in was very fast with the hotel staff extremely pleasant and helpful.
"Great Location " Read full review on TripAdvisor   5/19/2012 Vote      
4. The Concierge - Thomas - was most helpful & gave us all sorts of advice.
"What a wonderful stay!!! " Read full review on TripAdvisor   5/7/2012 Vote      
5. The staff were helpful and friendly and nothing seemed too much trouble for them.
"Fabulous Hotel " Read full review on TripAdvisor   5/3/2012 Vote      
6. So it's not helpful if you're out of the room most of the day.
"5th Avenue location but still affordable " Read full review on TripAdvisor   4/29/2012 Vote      
7. The concierge, Anthony was brilliant, really really knowledgable and couldnt be more helpful, he even gave us a gift certificate for $25 at a local restaurant.
"Started off well but ended in disappointment " Read full review on TripAdvisor   4/19/2012 Vote      
8. In my opinion, most of the time, if one is polite to the staff, it is pretty much impossible for them to not be polite and helpful back.
"I don't understand some of the bad reviews... " Read full review on TripAdvisor   4/16/2012 Vote      
9. He showed us a map to show where the parade started and finished, advised us on how best to get around it, brilliant help.
"I don't understand some of the bad reviews... " Read full review on TripAdvisor   4/16/2012 Vote      
10. When we asked the concierge desk about when the parade would finish, he couldn't be more helpful.
"I don't understand some of the bad reviews... " Read full review on TripAdvisor   4/16/2012 Vote      
   
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