The Helmsley Park Lane, New York City, Generous

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Rank

239th

Out of 676

The Helmsley Park Lane	Average Price: $439 Check Rates

Hotel Class:

36 Central Park South

New York City, 10019-1600 View map

4-Star Hotel Rank: 76 of 106
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Generous

Appears in 23 comments.

The following words were used in comments with Generous:
$ (4) bad (2) bill (2) charm (2) disappoint (2) few (2) hotel (9) internet (2) management (2) park (4) positive (2) rating (2) room (15) service (4) size (5) staff (5) standard (2) turndown (2) useful (2) view (4)

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1. I travel to NYC several times a year for business and the Helmsley Park Lane is my hotel of choice even though we have a generous per diem and I could stay at just about any hotel in mid-town (I have also stayed at The London and Michelangelo).

"Fabulous location and park view makes up for what is lacking... " Read full review on TripAdvisor 5/18/2012 Vote

2. Pros:* Amazing views - I had great views of Central Park from my room* Subway access - you can enter the N or R line straight outside the door* Location in general - a great place to stay with plenty to do & see nearby* Historic charm - it had an old school charm to it which I enjoyed* Good service - easy check-in and check-out, and they mistakenly billed me for minibar items I didn't use, and they quickly removed it off my bill no questions asked* Room size - in this area, rooms are typically very small given the high cost of real-estate.

"Great views, charming, solid value for location " Read full review on TripAdvisor 5/18/2012 Vote

3. I'm not a demanding person and generally try and find the positives but sorry, on this occasion I'm struggling to find anything good to say.

"Unfortunate faded glory " Read full review on TripAdvisor 4/14/2012 Vote

4. The staff were generally aloof and disinterested in us and most people coming and going.

"Location Location Location .... misses on everything else " Read full review on TripAdvisor 3/30/2012 Vote

5. really general manager?.

"Great views from the old grand Dame " Read full review on TripAdvisor 2/23/2012 Vote

6. The paid hotel Internet is really abysmal even by the category's generally poor standards - the last few visits, we've given up and used a mobile Internet hotspot from our cell phone provider.

"Overpriced Luxury Hotel Not Suitable for Business - Some rooms have great view of Central Park, Though " Read full review on TripAdvisor 11/22/2011 Vote

7. As with most NYC hotels and restaurants, service staff expect to be tipped fairly generously (we generally give $2/bag to the bellman, $3 to the doorman, $5/night to the housekeeping staff, and round up the room service meal charge to the nearest $5) - but we've always found the staff to be helpful and attentive, and many of them even remember us by name.

"Overpriced Luxury Hotel Not Suitable for Business - Some rooms have great view of Central Park, Though " Read full review on TripAdvisor 11/22/2011 Vote

8. If you get the right rooms, it has a lovely view of Central Park right out of the movies - and while the current room service menu is EXTREMELY limited (a single laminated tabloid-sized front&back sheet), the food when you get it is generally warm and quite tasty.

"Overpriced Luxury Hotel Not Suitable for Business - Some rooms have great view of Central Park, Though " Read full review on TripAdvisor 11/22/2011 Vote

9. Hotel in general, ticks all boxes, however, could benefit from in-room coffee facilities.

"Poor 1st impression due to a member of reception staff " Read full review on TripAdvisor 11/13/2011 Vote

10. If there is one word to describe this hotel, it would be 'cosmopolitan' in the general sense of it.

"First class hotel and the perfect base to explore NYC. " Read full review on TripAdvisor 11/5/2011 Vote